Associate Operations Manager

This is a full-time, non-exempt (hourly), in-office position - not remote or work from home. Our office is located in Edmonton, Canada.

We will train you in this pivotal position and support you as you grow. Commercial real estate is competitive and fast-paced. Bring the mindset of “no job too big or small.”

**Some of the interesting things you will be responsible for as Associate Office Manager**:

- Under the guidance of the Operations and Regional Managers, you’ll provide office and compliance management and support to the Edmonton office and other offices in the Western Canada and the Western U.S, including Brokerage/Transactional, Human Resources/Staff, Local Management, Administrative, and Event Planning responsibilities
- Assist Operations Manager in prioritizing and monitoring workflow, solving issues and escalating if needed
- Ensure local staff are in compliance with and regularly updated in brokerage tasks policies and procedures
- Assist managers in the preparation of reports, local sales contests and other similar projects as needed Assist managers in the processing of closings and under contracts
- Become cross‐trained in management tasks for coverage as needed
- Process new listings, including proofing and editing marketing packages for superior quality and use of grammar.
- Assist the Operations Manager in the processing of sold and closed transactions when necessary.
- Copy, scan, and create proposal bindings and print jobs for agents.
- Create high quality marketing materials for agents, such as postcards and flyers.
- Share the telephone and front desk responsibilities with the other support staff.
- Assist with the stocking of supplies, maintaining copiers and other office machines in working condition, and general problem solving.
- Work collaboratively with offices across Western Canada and the Western U.S., and firmwide

**The proven success you'll bring to the Associate Office Manager Role**:

- 3+ years administrative experience
- Possess excellent soft skills; collaborative, proactive and approachable with a strong desire to learn, grow and manage both team members and tasks.
- Strong MS Office skills - Excel/Word/Outlook/PowerPoint
- Strong organizational, interpersonal and communication skills as well as proofreading and editing abilities.
- Quick learner and you enjoy learning/working with software and technology.
- Ability to multi‐task and accurately meet deadlines in a demanding environment
- Excellent attention to detail
- Reliable and punctual, take pride in owning your responsibilities and contributing to the team

LI-CT1
- Our mission is to help our clients create and preserve wealth by providing the best real estate investment sales, financing, research, and advisory services available._

**Founded in 1971**, Marcus & Millichap (NYSE: MMI) is a leading commercial real estate brokerage firm focusing exclusively on investment sales, financing, research, and advisory services, with nearly **1,700 investment sales and financing professionals in 80+ offices throughout the United States and Canada**.

**Marcus & Millichap**closes more transactions than any other real estate investment brokerage firm nationwide. **In 2024, the firm closed 7,836 transactions with a sales volume of approximately $49 billion**.

The firm has perfected a powerful property marketing system that integrates broker specialization by property type and market area; the industry’s most comprehensive investment research; a long-standing culture of information sharing; relationships with the largest pool of qualified investors; and state-of-the-art technology that matches buyers and sellers.