Customer Service Representative

4 days ago


Scanterbury, Canada South Beach Casino & Resort Full time

**Thinking of a career in the hospitality/tourism industry?**

**We will train you**

**Job Summary**

From slots machines on the gaming floor, talking about promotions and club card membership, to dealing the perfect hand to our customers The Casino customer service position is the place to be

From booking guests into the perfect hotel room, answering any questions about our packages or rewards, to set up and tear down banquet events. The Hotel customer service position is the place to be

Our Mission is to provide professional guest service and an entertainment experience that exceeds their expectations. We are currently looking for experienced and entry-level job seekers for one of our many positions listed below. Your career starts here.

**Positions Available**

**Casino Positions**
- Ocean Club Representative
- Gift Shop Cashier
- Slot Attendant
- Table Games Dealer
- Table Games Inspector
- Table Games Pit Manager

**Hotel Positions**
- Front Desk Representative
- PBX Operator
- Reservations
- Café Cashier
- Banquet Server
- For an in-depth look at our open positions please visit our website for more information_

**Qualifications & Requirements**
- 1-3+ years of customer service experience (if you have the potential and less experience, we still want to meet you.)
- A passion for hospitality and bringing a legendary award-winning atmosphere
- A desire to learn and grow through personal and career development
- Smart Service Certification (for specified roles or the willingness to obtain it)
- Approval from the LGCA (liquor, gaming, and cannabis authority of Manitoba)
- Ability to meet physical requirements

**Benefits**
- Competitive Salary
- 100% employer paid benefits (Health, Dental, Vision)
- Employee assistance program
- Fuel Allowance
- Pension Plan

**About us**

South Beach Casino & Resort is a leading company in the gaming and entertainment industry. As a legendary award-winning world-class resort, South Beach Casino & Resort offers a culture of gracious hospitality and comfort, featuring expansive food, beverage, and gaming offerings.

We seek diversity in our workplace. Indigenous Persons, Women, Visible Minorities, and Persons with a disability are encouraged to self-declare on their resume.

Thank you to all applicants however only those selected for an interview will be contacted.

**How To Apply**

Please send your Resume one of the following ways:

- Indeed
- Fax: (204)766-2266
- Mail: PO BOX 777 Scanterbury, MB R0E1W0
- In-Person at the Hotel

**Job Types**: Full-time, Part-time

**Salary**: From $14.15 per hour

**Benefits**:

- Automobile allowance
- Company pension
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Day shift
- Evening shift
- Every Weekend
- Holidays
- Night shift
- Overtime

Supplemental pay types:

- Overtime pay
- Tips

Ability to commute/relocate:

- Scanterbury, MB R0E 0E2: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



  • Scanterbury, Canada South Beach Casino Resort Full time

    Job SummaryThe Guest Services Agent is responsible for assisting guests checking in and out of hotel by ensuring payment, assigning room and keys accordingly while providing exceptional customer service. The Guest Services Agent supports and assists in the promotion and execution of all marketing initiates for guests and patrons by delivering superior...


  • Scanterbury, Canada South Beach Casino & Resort Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 40 hours per week - Education: - Expérience: **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year - or equivalent experience **Work setting**: - Rural area - Hotel, motel, resort - Casino - Data...


  • Scanterbury, Canada South Beach Casino Resort Full time

    Job SummaryServers are responsible for providing superb customer service in the areas of food delivery in a timely and professional fashion to all guests and patrons from seating guests to taking orders and receiving payment.Qualifications and Requirements Two years serving experience in a licensed establishment is preferable. Customer service experience...


  • Scanterbury, Canada South Beach Casino Resort Full time

    Job SummaryThe Bartender provides superior customer service by preparing beverages, serving and maintaining bar while attending to guests and patrons in a fast and friendly manner that support overall organizations goals and objectives.Qualifications and Requirements One year of prior bartending experience is ideal with an additional year in a food &...