Financial Aid Team Lead

EXISTING CNC CUPE Employees:
Employment Status Full Time Employment Type Regular Job Summary

Leads Financial Aid and Awards team and services. Integrates strategies and practices as part of the institutional Strategic Enrollment Management (SEM) effort, particularly as student recruitment and retention strategies.

Specific Duties

The Financial Aid Officer functions as the team lead for Financial Aid and Awards. Supervises and mentors the Financial Aid Clerk, the Student Services Admin Assistant (50%), the Awards Assistant, and other seasonal and casual employees as required. As team lead, he/she coordinates and supports the day-to-day performance of work, leads and aligns long term planning with Student Services and CNC’s strategic directions. Has overall responsibility for developing award, criteria’s, forming selection committees and responsible for the fair and unbiased selections of student awards. He/she is also responsible for maintaining strong Financial Aid and Awards services for CNC students. Is the primary CNC liaison for all provincial and federal student grants and awards, and for non-government grants and awards, including International student awards.

The Team Lead will work with College Leadership and the Donor and Alumni Relations Coordinator in the enhancement and development of fundraising campaign operational processes. Financial Aid and Awards staff will support the focus of building a culture of philanthropy within the college and community. In collaboration with the fundraising process the Team Lead will work with college partners in the identification of bursary plans, student needs and associated processes to support annual fundraising goals. The Team Lead will lead and develop successful planning and execution of information sharing and communications within the College to ensure appropriate stewardship and recognition plans are developed with student recipients from the fundraising campaign.

Is responsible for ensuring the Manager of Student Success and Retention is well-informed about changes in provincial funding policies, new funding initiatives, online awards, system modifications, strategies and potential changes. Pro-actively analyses and communicates impacts of changes on CNC students, programs and other services. Works collaboratively across College departments to ensure students have maximum opportunity for financial aid awards. Provide information and advice to support a breadth of award development that would benefit CNC students.

ADMINISTRATION
- Develops and updates an interdepartmental procedural manual for Student Aid BC, for Adult Upgrading Grants, National Student Loans, Part-time Loans, Permanent Disability Grant, Online Awards Program, Tuition Fee Deferrals, Hardship Emergency Funding, and Emergency Loans, Youth in Care Tuition Waiver Program, Youth Futures Education Funds, Youth Education Assistant Funds, and other funding program initiatives.
- Develops and executes a Financial Aid and Awards communications strategy in collaboration with Marketing and Communications and Student Affairs leadership members.
- Leads the Awards Administration Committee to ensure the accurate and timely administration of all current and future student related Endowments, Non-Endowments and other awards.
- Organizes the College wide Awards Selection Committee for bursaries; coordinates internal and external selection for scholarships and bursaries and ensures processes are FOIPA compliant.
- Works collaboratively with the Communications department to organize, follow up and coordinate the Awards Ceremony and other student recognition events as needed.
- Annually reviews Endowment Fund income with the Communications and appropriate CNC employees. Makes recommendations regarding appropriate changes.
- In collaboration with the Finance Department, is responsible for maintaining financial reconciliations of individual awards to assist Communications in requests for additional, necessary contributions to maintain the awards in good financial standing.
- Independently and/or on behalf of the Manager composes and prepares professional correspondence, reports and documentation.
- Liaises with outside agencies and internal departments to keep up to date on student assistance opportunities and program regulations.
- In collaboration with the finance department, provides the Ministry and College with accurate and comprehensive forecasting and financial reconciliation reports and any requested information according to Ministry guidelines.
- As part of CNC’s strategic enrolment management plan collaborates with internal and external stakeholders to develop and implement effective and competitive awards programs and services for students.
- Work with recruitment team to promote entrance awards in alignment with enrolment goals. Support students’ financial needs through student life cycle.

SUPERVISION
- Supervises and mentors the Financial Aid and Awards Team. Ensuring new employees