Life Enrichment Manager

**_“How do you bring kindness to others every day?”_**

Join us in our journey of kindness where compassion is our language, and kindness is our legacy. We are committed to nurturing a culture of kindness that flourishes within our team. Our valued team members are the heart of our mission and their well-being directly impacts the lives of those in our care.

The **Life Enrichment Manager** reports to the General Manager and is responsible for planning, organizing, and implementing innovative programs that meet the physical, psychosocial, spiritual, and intellectual needs of the Residents based on established standards, policies, and procedures.

**Responsibilities**:

- Develop, implement, and evaluate recreational programs and services to meet the physical, psychosocial, spiritual, and intellectual needs of the Residents,
- Provide opportunities for Residents to be involved in the planning of the programs,
- Assess individual Resident needs and care plan accordingly,
- Fully utilize the Welbi platform to create weekly and monthly activity calendars specifically designed to the needs of the current resident population,
- Ensure all resident recreation profiles are up to date and uploaded into the Welbi platform
- Facilitate the execution of all activities on the calendar, whether personally overseeing them or with the assistance of a volunteer,
- With the utilization of the Welbi platform, ensure that all identified KPIs and Scorecard metrics are met in the delivery of superior resident activities,
- Coordinate community services for the Residents regarding Pastoral Care,
- Facilitate the Residents’ Council, Recreation, and monthly town hall meetings
- Manage the departmental budget,
- Works in conjunction with all departments in order to meet our Resident's Requests
- Supervise team members and volunteers,
- Shows evidence of being focused on an individual’s feelings and knows how to turn a task into positive social interaction,
- Focusing the team each day on merging clinical care, personal care, and quality of life
- Participates in and implements learning, which develops one’s own emotional self-awareness and a person-centered approach toward others,
- Any and all other tasks as assigned

**Qualifications**:
The qualifications needed to join our family are as follows:

- A community college diploma/university degree in a related recreation program is preferred, or a university degree in psychology, sociology, or gerontology plus a certificate in recreation/activation. Certificates in management, gerontology, and volunteer management are an asset,
- Previous experience working with seniors in a leadership role, preferably in a retirement home or long-term care setting,
- Previous employment in a health care/hospitality setting is an asset,
- Demonstrated understanding of/empathy for the needs of seniors,
- Demonstrated leadership and organizational skills as well as excellent communication skills, both written and verbal,
- Highly creative,
- Familiar with local community services/clubs,
- Valid driver’s license and access to a vehicle,
- Knowledge of legislation that guides the program, including the Occupational Health and Safety and Retirement Homes Act,
- Excellent Computer skills,
- Presents a positive approach, not controlling language and actions towards people,
- Ability to display awareness and evidence on a daily basis of why feelings matter most to individuals,
- Ability to have meaningful engagements with others,
- Must have a clear vulnerable sector screen, no older than 6 months, TB test results in less than 6 months old and must be able to provide three supervisory references

**What do we offer you?**
- Competitive wages
- Employee perks
- Support for personal and professional growth
- Employee benefits (only included if specific to the role)
- Employee and Family Assistance Program (only included if specific to the role)
- Matching RRSP contribution (only included if specific to the role)
- Medication training provided (only included if specific to the role)

We appreciate all applicants' interest, only those selected for further consideration will be contacted.

**Education**: Preferred
- College or better in Recreation/Leisure Studies
- Bachelors or better in Psychology
- Bachelors or better in Sociology
- Post Graduate or better in Gerontology

**Licenses & Certifications**: Preferred
- Ontario Driver's License
- Management Certificate
- Cert. in Recrea/Geront
- Volunteer Management Cert

**Skills**: Preferred
- Written Communication
- Verbal Communication
- Familiar with Local Community Services/Clubs
- Computer Skills
- Creativity and High Motivation
- Demonstrate Empathy for the Needs of Seniors
- Experience in a Healthcare Setting
- Ability to Have Meaningful Interactions
- Leadership Skills
- Managerial Experience in a RH or LTC Home
- Understand the Occupational Health/Safety Act
- Organizational Skills
- Positive Mindset
- Knowledge of the Retirement Homes Act