Clinical Receptionist

We are an equal opportunity employer. In accordance with AODA (Accessibility for Ontarians with Disabilities Act, 2005), the Hamilton Family Health Team (HFHT) will provide accommodations throughout the recruitment, selection, and assessment process to applicants with disabilities. HFHT offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by HFHT regarding a job opportunity, please advise if you require accommodation. If you require disability-related accommodations, please inform the recruiting staff.

We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the HFHT. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact. We thank all applicants for their interest; however, only those selected for an interview will be contacted. All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.
- Employee Value Proposition

**Your Opportunity**:
The Hamilton Family Health Team is one of the largest Ontario Health Teams in the province.

The Clinical Receptionist is a member of the HFHT who will support administrative functions for the delivery of high-quality patient centered primary care.

**Roles and Responsibilities**:

- Booking patient appointments, greeting patients, and answering the HFHT phone line
- Liaising with patients and families in a professional and compassionate manner while maintaining privacy and confidentiality
- Maintaining patient records by obtaining, recording, and updating personal information
- Scanning and faxing patient information and consultation reports
- Liaising with practice-based primary care teams
- Overseeing and monitoring room bookings and scheduling
- Supporting the development of, and ongoing spread of groups
- May be required to support on-site, in-person groups (various locations TBD in Hamilton), with the Patient Care Coordinator supporting groups expansion.

**The above responsibilities are not to be considered all-inclusive.

**If so, we are looking for a future colleague who has**:

- BA or Diploma in Office Administration or equivalent combination of education and experience
- Exceptional customer service, communication and organizational skills
- Excellent interpersonal skills, with proven ability to work well in a team environment
- Demonstrated problem solving skills and initiative
- Proficient with Microsoft Office
- Must be able to multi-task and prioritize while working within a busy environment
- Experience with EMR (Practice Solutions Suite) an asset
- Previous experience in a clinical setting an asset
- Excellent attendance

**Why Join the**HFHT**?**:

- Competitive Employee Value Proposition including, but not limited to:_
- Healthcare of Ontario Pension (HOOPP)
- Extended health care benefits including health, dental, vision & critical Illness insurance
- Meaningful, purpose-based work
- 12 paid Stat holidays and one (1) extra float day
- Flexible work schedule
- Ongoing green initiatives

**Summary**:
**Classification**:Non-union
**Primary Location**: Hamilton - Eva Rothwell Centre

**Multi-site**: Yes

**Schedule**: Monday-Friday
**Employee Class**: Temporary Full-time (1.0 FTE)
**Date Available**: ASAP

**Salary**:$43,800 - $52,568

**Application Instructions**:
Interested applicants please submit résumé and cover letter as one document using naming convention:
**Note**:
We thank all applicants for their interest, only those selected for an interview will be contacted.