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Guest Service Agent

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Prince Albert, Canada Elk Ridge Resort Full time

The Guest Services Agent will be responsible for providing guests with a positive first and last impression and, will provide consistent excellent customer service. A Guest Services Agent makes reservations, greets and registers incoming guests, assists guests with special needs, processes guest folios and collects payment, manages cash handling responsibilities, handles guest requests and concerns promptly and with courtesy, assists guests with inquiries regarding local entertainment, restaurants or transportation, maintains efficient and effective flow of information with guests and all internal departments, handles additional duties as needed by guests or management, maintains confidentiality and interacts effectively with hotel guests and co-workers to create a positive environment.

Located in Waskesiu lake - Just outside prince albert national park gates, Staff accommodations are available

**Qualifications**:

- Proficient in English Language both written and verbal
- The ability to Multi-task in a fast paced environment
- Previous Customer Service experience
- Computer Literate
- Strong interpersonal, analytical and problem solving skills
- Responsible and reliable
- Works well under pressure
- Can work well in a team and as an individual
- Has a passion for customer service
- Previous hotel experience is an asset

**Must be able to work days, evenings, holidays and weekends**
- Benefits granted once full time status is approved
- Parking is available

**Salary**: $16.00-$17.00 per hour

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**Salary**: $16.00-$17.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Night shift

Supplemental pay types:

- Overtime pay

Work Location: One location