Emergency Management Business Resilience

**Division: Climate Adaptation and Reliability, Electricity**

**Location: Edmonton, AB
**Position Summary**:

- Always there. Anywhere _. That’s us We are committed to delivering inspired solutions for a better world. We care about our communities, we care about each other, and we care about showing up for those who need us. We never break a promise, and we have the courage to do the right thing, even when it’s hard. We take pride in holding ourselves to the highest standard of integrity and excellence in all that we do.

ATCO Electric’s Climate Adaptation and Reliability Team (CAR) is to reshape the future of utility resilience and reliability through fortifying our systems against the escalating impacts of climate change. In response to unprecedented challenges like wildfires and extreme cold events, our mission is clear: to lead the industry in climate resilience while ensuring uninterrupted, affordable energy for our customers. Our dynamic team will play a pivotal role in the design and construction of climate-resistant assets, elevating grid resilience, and implementing cutting-edge emergency management programs. By unifying existing climate strategies and forging new pathways, we aim to elevate ATCO Electric into the top tier of utility reliability nationwide.

With a focus on operational excellence and community engagement, the CAR team is committed to transforming challenges into opportunities. Join us as we revolutionize the landscape of utility reliability, safeguarding our infrastructure for generations to come. Together, we will build upon our legacy of innovation and set new standards for excellence in climate adaptation and reliability.

This position is responsible for ATCO Electric’s competency ecosystem for emergency management and business resilience/continuity (EMBR). The outcome for this position is a suite of skill-building activities and materials that directly contribute to team effectiveness and resilience. The position requires a person who is experienced in EMBR, a strong facilitator and excellent communicator, who is client focused and able to work in a fast paced, growth-focused environment.

**Responsibilities**:

- Work within the standards, best practices, regulatory and client requirements that ATCO follows.
- Establish a curriculum to build EMBR knowledge, skills, and abilities, meet regulatory requirements as applicable, and keep team skills relevant.
- Research current and emerging risks to ensure learning activity scenarios remain relevant and learners can address future emergencies.
- Leverage technology to create compelling content, optimize the learning experience of emergency teams, and promote participation.
- Facilitate learning activities such as Incident Command System (ICS) formal courses, as well as webinars, workshops, podcasts, and exercises.
- Mentor and co-teach with ATCO EMBC team members seeking ICS trainer certification.
- Support ATCO teams during real emergencies and business disruptions. This may include on-demand training, or deployment to incident management centers throughout Western Canada. The potential exists for non-standard work hours (extended shifts, evenings, weekends, and holidays) with little advance notice.
- Review and report on the status of learning activity completion, effectiveness, and improvements.
- Represent EMBR and ATCO Electric in group environments, such as working groups, emergency response teams, learning activities, audits/investigations, and conferences.
- Build and sustain productive working relationships with ATCO’s operational and corporate teams, external agencies, government, regulators, and service providers.
- Proactively update supervisor on issues and concerns that may affect job deliverables and the success of the EMBR program.
- As part of team rotation, act on behalf of the EMBR Program Supervisor in their absence.

**Qualifications**:

- Completion of a post-secondary program in instructional design or adult education.
- Ability to obtain Incident Command System (ICS) 300 instructor certification within one year of onboarding is required.
- Associate Business Continuity Professional (ABCP) or MBCI equivalent Or Associate Emergency Manager (AEM) certification is preferred.
- 5 years’ experience developing and facilitating learning activities for adult learners.
- Exceptional facilitation and communication skills.
- Skilled in research, analysis, critical thinking, and writing.
- Familiarity with content development platforms (Captivate, Articulate, etc.).
- Knowledge of EMBR principles, plans and professional practices.
- Experience working in an Incident Command Post or Emergency Operations/Coordination Centre is an asset.
- A combination of education/work experience will be considered.
- Occasional work-related travel required in Alberta, Yukon, and Northwest Territories. Travel elsewhere for professional development (conference, training, business purposes, etc.) may be authorized.

**What We