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Solution Centre Associate

3 weeks ago


North Vancouver, Canada BlueShore Financial Full time

**Solution Centre Associate** The Solution Centre at BlueShore Financial is an extension of our Financial Spa in-branch experience. Our Solution Centre Associates are relied upon to engage and promote a full range of borrowing and investment options while maintaining our award winning service levels. Employee Type: Full Time Schedule: Mon - Fri or Tues - Sat, plus one evening shift per week. Job Category: Sales and Service Location: Head Office, North Vancouver (flexible/hybrid work options available) **Key responsibilities of this role are**: - Provides service and sales across the four pillars of banking including borrowing, investments (may include mutual funds), insurance, and general banking. Refers to specialists and/or branch staff when required. - Conducts outbound calls for a variety of sales and service initiatives aimed at business retention and growth. - Promotes and completes the sale for investment products (may include mutual funds). Makes referrals to investment specialists as required. - **Ensures BlueShore Financial and Solution Centre service/sales standards are adhered to in order to enhance and maximize business opportunities with internal and external partners. **Qualifications and Experience** - 1-3 years of directly related financial services experience. - Solid understanding of credit products and procedures with previous experience structuring and granting credit (including mortgages). - **Mutual funds license is preferred. **What can BlueShore Financial can do for you?** - A clearly defined salary progression program that provides timely recognition of skill development and demonstration at important intervals. - A Performance Rewards Program which pays a variable cash reward recognizing the achievement of corporate, collaboration and individual goals. - Limitless career progression opportunities. - Comprehensive Total Rewards Program including bonuses, pension, flexible benefits and competitive compensation. - Opportunity to work in a world class, award winning organization. **What BlueShore Financial needs from you**: - Accountability, in all directions. - “Can do” attitude. - The drive to provide a premium level of service regardless of location or position. - Professional appearance and manner. **Be Richly Valued.** At BlueShore Financial, our employees are as important as our clients. We strive to create a workplace culture of openness, empowerment, trust and passion. Our values unite our organization and are our guiding compass. But it is our exceptional staff that bring our corporate values to life. They are passionate about delivering exceptional client service and a banking experience that promises to impress. And this level of engagement shows. We've been formally recognized making Aon's "Best Employer in Canada" list 10 years in a row and as one of "Canada's Most Admired Corporate Cultures" by Waterstone Human Capital. From the moment you walk into one of our Financial Spas, you’ll know you’ve arrived at a special place, where all the elements work together to stimulate the senses and create a distinctive atmosphere unlike any financial institution you’ve experienced. We embrace the west coast lifestyle, while providing a premium and sophisticated experience for our clients and employees. You may not recognize us, but we've been serving the lower mainland for over 80 years But this isn’t the Credit Union of your childhood. We’re different and better. **#LI-Hybrid