Store Manager

**About us**

Hanover Home Hardware Building Centre offers a complete range of both hardware store and building centre products. Lumber, tools, paint, plumbing and electrical supplies and an extensive selection of building materials are available, along with housewares, sporting goods, automotive items and lawn and garden supplies.

Hanover Home Hardware Building Centre is genuinely 100% Canadian owned and operated, with 100,000 different items available. Our store and and our staff have made the company one of the area's most esteemed corporate citizens; we are civic leaders who positively shape the lives of others. One tradition that says a great deal about company values is the foregoing of a Christmas gift exchange among staff, in favour of supporting local agencies that brighten the holidays for families in need. For years we have contributed to Operation Christmas Child, the local food bank, Lions Club Food Drive, Hospital Fundraisers, and more. Nationally, we support Special Olympics Canada as well as Tree Canada.

Hanover Home Hardware Building Centre strives to provide excellent customer service to all of its patrons, to establish a positive culture driven to achieve our shared goals, and be stewards for our community.

Our company offers competitive compensation packages including an optional benefits package, profit sharing, and a store discount.

**We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.**

**Store Manager**

**Summary**

We're Growing This position will be responsible for the daily operations of the store according to set goals and business objectives. Daily operations will include staff management and supervision, contractor and customer service, achieving sales targets, exciting product presentation, inventory management, and carrying out seasonal changeover and promotional activities.

**Core Competencies**
- Minimum of 5 years work experience in the retail industry;
- Minimum of 2 years work experience in a management role;
- Lumber and building materials experience a plus;
- Proven customer service skills;
- Demonstrated ability to train and motivate staff;
- Effective communicator and team builder;
- Able to plan, organize, and delegate work effectively and ensure its completion;
- Problem solver;
- Dependable and adaptable; ability to manage multiple projects;
- Positive attitude;
- Knowledge of the point of sales system an asset;
- Alignment with the culture and values of Home Hardware.

**Responsibilities**:

- Manage multiple teams: retail sales, contractor sales, installed sales, delivery;
- Ordering retail and building materials product;
- Regular cycle counts and hole maintenance;
- Planning promotions, executing national events, and weekly flyer set up;
- Resolving staff, customer, and contractor issues;
- Promo - seasonally relevant on a weekly basis;
- Loss prevention: training, awareness, and regular discussions with staff;
- Updating price changes and label accuracy;
- Health & Safety committee and WSIB claims;
- HR planning, staffing levels, employee morale;
- Scheduling: creating schedule, daily approval of hours, and working with hour budgets;
- Ensuring store and yard cleanliness standards are met;
- Other related responsibilities as directed by supervisor.

This position reports to the **District General Manager and** **Director of Operations**.

**Job Types**: Full-time, Permanent

**Benefits**:

- Disability insurance
- Extended health care
- Life insurance
- Profit sharing
- Store discount
- Vision care

Schedule:

- 10 hour shift
- Holidays
- Monday to Friday
- Weekend availability

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail Management: 2 years (preferred)
- Building Materials: 2 years (preferred)
- Team Building: 2 years (preferred)