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Part-time Shift Lead Eaton Centre
3 weeks ago
**Who are we?**
Fox Group (10,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that we will be opening our Fox Home store in Canada. We couldn’t be more excited
Fox Home is a global homeware and têxtile lifestyle brand founded in 2010. We offer a wide variety of high quality, fashionable home products at fair prices. Our focus is to deliver a unique and personalized shopping experience to all our clients. At Fox Home stores, you will find exciting product categories like table design products and tableware, bedding, kitchen essentials and cookware, bathroom essentials and home decoration.
As part of the expansion plans in Canada, we are looking for experienced, energetic and passionate **SHIFT LEAD** for our **TORONTO EATON CENTER** location. This position reports directly to the Store Manager.
**Who are we looking for?**
As the Shift Lead, you must be an exceptional leader who can motive, inspire, and develop the store team.
In collaboration with the Assistant and Store Manager, you are responsible for overseeing the financial success of the store; ensuring positive customer experiences; driving profitable top-line sales growth and coaching store associates to consistently provide customers with an exceptional shopping experience. The Shift Lead understands key business drivers and adjusts the business accordingly.
**What skills should you have?**
The Shift Lead must demonstrate a set of competencies/skills that establish them as a leader within the store. Competencies include:
**_ People_**: Optimizes talent by developing direct reports and building effective teams. Influences people through effective communication and leading by example. Drives business with a vision and purpose.**
- As the manager on duty, the Shift Lead will maximize sales potential by coaching associates’ behaviors on the sales floor and back room.
- Act as a role model for the in-store team by coaching and developing in order to maximize the success of all associates
- Help manage controllable expenses by optimizing employee talent to minimize expenses
**_ Results_**: Stays focused on performance. The Shift Lead drives results and assists with ensuring accountability to those results. You must be action oriented and resourceful**
- Open and close the store as needed and act as management in the absence of the Assistant and Store Manager
- Assist in meeting payroll goals by ensuring appropriate floor coverage and maintaining a selling focus in absence of the Assistant and Store Manager
- Continuously ensure the correct replenishment of the store
- Help build a team that works well together based on the needs of the store.
- Be familiar with the collection to maximize sales (initial order, entries etc.)
- Ensure visual and merchandising standards by directing merchandise flow
- Ensure compliance with the store image, maintenance, and window dressing standards
- Assist in the control and manage stock (both in transit and in the stockroom) and inventories
- Loss Prevention and Safety
**_ Thought_**: Demonstrates understanding of the business through a strong customer focus, heightened business insight and financial acumen. Be able to make complex business decisions when the manager is not present by setting priorities and using strong decision making to act quickly.**
- Ensure clear and effective communication with the store team
- Assist in the implementation of company strategies by setting expectations and ensuring accountability
- Optimize selling space in order to obtain maximum profitability
- Know the profitability of furniture displays in the store in order to maximize sales
- Continuously ensure the correct replenishment of the store
**_ Self_**: Remains flexible and adaptable all while being self-motivated and tenacious. The Shift Lead is resilient and maintains composure in all situations.**
- Provide and ensure legendary customer experiences consistently
- Maintain Fox Home brand policies and procedures
- Ensure correct execution of administrative tasks in line with business plans
The Shift Lead may perform other related duties, with customer service at the forefront, as required by the Company and/or field leadership.
A Shift Lead is not directly responsible for addressing the following; however, they may be exposed to these responsibilities through training and development by the Store Manager - hiring/interviewing, performance management, setting schedules and termination.
**What experience should you have?**
- Minimum of 1 years of supervisory experience in a comparable retailer with an emphasis on home goods or design
- Demonstrated ability to achieve individual selling goals and metrics.
- Proven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business
- Comfort in making decisions and medi
