Development Officer

**Development Officer - Annual Giving**

**Full-Time**

**What We Do**

WIN House provides individuals and their children fleeing violence crisis response and intervention, safe temporary accommodation, and support for basic needs. Clients are offered trauma-informed, client-centered programming and support, access to resources, information, and referrals to community support. WIN House is working towards operating within a low-barrier model of care and is a non-colonial structure.

**What You Will Do**

The Development Officer-Annual Giving, reporting to the Director of Development, plays a crucial role in enhancing WIN House's fundraising by expanding its donor base, re-engaging lapsed donors, and promoting Monthly Giving. This position involves managing a donor portfolio and executing a strategic outreach plan focused on acquiring new donors, converting event participants to regular donors, and fostering donor retention and upgrades. Key responsibilities also include identifying potential major gift contributors, making this role essential for increasing annual donations through effective donor engagement and strategy implementation.

The Development Officer - Annual Giving regularly demonstrates initiative and proactively undertakes the following key responsibilities:

- Organize, plan, and implement programs to secure annual gifts from WIN House donors, community members, and staff supporting WIN House's funding priorities.
- Coordinate and implement the delivery of the calendar of activities for the Annual Giving program, new fundraising activities, and have responsibility for the ongoing delivery of the online giving site. This can also include Engaging and managing volunteers who assist in various aspects of the annual giving program.
- Managing the budget for annual giving campaigns, including tracking expenses and measuring return on investment.
- Providing timely, written reports regarding the outcome of cultivation, solicitation activities, accurate financial reports and forecasts.
- Preparing reports on campaign performance, analyzing trends in giving, and making recommendations for future strategies.
- Maintaining donor databases, tracking interactions, and analyzing data to inform strategies.
- Work closely with members of other departments to ensure alignment with the annual giving strategy, campaigns, and overall organizational strategy.
- Responsible for third party relationships which lead to contributions under $5,000 (cash or Gifts In Kind) where there is no requirement for event participation by staff.
- Managing and growing direct response revenue with a core focus on donor retention and acquisition.
- Identifying potential donors, researching their giving history and capacity, and understanding their interests and motivations.
- Executing marketing, cultivation and stewardship strategies for Memorial and Tribute Giving.
- Increasing institutional knowledge of generational giving and respond with applicable strategies.
- Managing the organization's online donation platform. This includes optimizing the donation page for user experience and promoting online giving through various digital channels.
- Leveraging social media platforms to engage with potential donors, share stories, and drive traffic to donation pages.
- Focusing on securing smaller, more numerous donations. Strategies often include targeting a larger audience with less personalized approaches.
- Encouraging donors to utilize their employers' matching gift programs, effectively doubling their donations. Appealing to donors to encourage them to give regularly, such as monthly or annually, which provides a steady stream of funding.
- Maintaining relationships with donors through regular updates, thank you notes, and acknowledgment of their contributions to ensure donors are aware of the impact of their gifts.
- Conducting surveys to understand donor satisfaction, preferences, and likelihood to continue supporting the organization.
- Building and maintaining relationships with local community organizations, leagues, and groups.
- Ensures that all fundraising activities comply with relevant laws and ethical standards.
- Continuously informed about trends and best practices in fundraising and philanthropy.

**Who You Are**

Qualifications include:

- Post secondary degree or diploma in Marketing/Fundraising
- Proficient in Microsoft Suite and planning software
- Strong computer skills including word processing, mail merges, spreadsheets, and

database/information management
- A minimum of two (2) years of fundraising experience for charitable organizations
- Demonstrated experience working with donor database systems (Donor Perfect experience would be an asset)
- Experience building annual giving programs, using superior communication, organization, and technical skills.
- A high degree of professionalism, initiative, and creativity are required to be successful in the position.
- Capacity to work in a self-directed manner as