Tech Asst

2 weeks ago


Saskatoon, Canada SaskTel Full time

**Tech ASST (Systems Specialist)**:

**Location**:Saskatoon, SK
**Number of Positions**:1
**Salary**:$30.44 - $44.33 (depends on experience & education)
**Type of Position**:Permanent Full Time
**Closing Date**:03/05/2025

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JOB SUMMARY

TYPICAL DUTIES & RESPONSIBILITIES
(Not all inclusive or applicable to all assignments)

infrastructure. Liaises with clients to improve business efficiency and effectiveness.
2. Mentors and co-ordinates staff including assignment of duties as required. Provides leadership for business knowledge and technical experience for the department.
3. Develops and maintains corporate procedures/practices, user manuals and guidelines. Ensures industry standards and best practices are known and followed.
5. Monitors systems, analyzes and documents troubles. Resolves hardware and software problems
6. Manages or coordinates projects for implementation. Provides scheduling and budget information/ documentation during project development.
7. Installs, commissions and maintains test systems in the Systems Staging Area for evaluation, trouble shooting and training requirements. Develops and executes test plans.
9. Identifies new technology opportunities and evaluates new versions of software. Coordinates and assists in implementation and/or installation in conjunction with various departments.
10. Acts as a representative of SaskTel by leading meetings and facilitating presentations for internal and external customers.
11. Responsible for research, analysis and resolution of technical support issues. Keeping current on all technical issues.
12. Identifies training requirements for new and enhanced portions of computer based systems. Participates in preparation of training material/manuals. Provides technical assistance and assists with on-site training, formal training and direct consultation.

QUALIFICATIONS
2. Working knowledge of one of the following:
3. Two years’ experience as a Technical Assistant (SI Systems Development and Support). For SI positions only.
5. Good ability to identify, plan, organize, implement process change and manage complex projects in a self-directed environment.
6. Working knowledge of project management and SaskTel's Testing Methodology.
7. Good verbal and written communication skills and the ability to deal effectively with others.
8. Excellent decision making skills.
9. Ability to give direction, provide instruction and act as a facilitator for projects and systems.
10. Valid Driver's License. For SI positions only.

WORKING CONDITIONS
SPECIFICATIONS
1. Responds to callouts in accordance to the Collective Agreement.
2. Works independently as well as in a team environment.
3. Constantly works to deadlines and manages multiple priorities daily.
4. Remains current with advances in rapidly changing technologies
5. Occasional in/out of province travel required.
6. Occasional international travel required on short notice, possibly or extended periods. For SI positions only.
7. Overtime may be requested.
8. Complies with all safety, health and environmental policies, programs and standards at all times.

LI-POST


At SaskTel, we believe in fostering a diverse and inclusive workforce that reflects the customers and communities we serve. We strive to create an environment where all employees feel empowered to contribute their unique perspectives, driving innovation and creativity, while advancing our efforts as Saskatchewan’s leading Information and Communications Technology provider.

As one of Saskatchewan’s Top Employers, we offer rewarding work, competitive salaries, comprehensive health and dental plans, pension plans, flexible work arrangements, paid time off, training & more For more information on our benefits please click here: SaskTel’s Benefits.