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General Manager, Fire Services
2 weeks ago
Why Guelph:
**What we offer**
We offer competitive wages and comprehensive benefits to meet the needs of our diverse employees. Many of our positions offer:
- Paid vacation days, increasing with years of service
- Paid personal days;
- Hybrid and flexible work arrangements;
- Defined benefit pension plan with OMERS, including 100-per-cent employer matching;
- Extended health and dental benefits, including Health Care Spending Account;
- Employee and Family Assistance Program;
- Parental leave top up program;
- Learning and development opportunities including tuition assistance
- Employee recognition programs.
Position Overview:
The City of Guelph is seeking an experienced, strategic, and community minded General Manager / Fire Chief to lead our Fire Services team. Reporting to the Deputy Chief Administrative Officer, Public Services, the General Manager / Fire Chief serves as the senior leader of Guelph Fire Services and a key member of the City’s corporate leadership team. This role provides strategic direction, operational leadership, and fiscal oversight for fire protection, prevention, and emergency response services. With a strong commitment to the City of Guelph’s Strategic Plan and core values—Integrity, Service, Inclusion, Wellness, and Learning—the General Manager / Fire Chief plays a vital role in building a safe, resilient, and inclusive community.
**Key duties and responsibilities**
**Leadership**
- Provide visible and positive leadership to staff, developing and nurturing a work environment that is inclusive, respectful and motivating for staff.
- Provide strategic leadership to all fire services operations, administration, fire prevention and education.
- Promote an inclusive and respectful workplace culture that values equity, diversity, and staff development through coaching, mentoring, and empowerment.
- Collaborate and liaise with other departments on complementary initiatives to achieve optimum results for the City and residents.
- Maintain collaborative relationships with all stakeholders including the Executive Team, General Managers and all City staff, as well as regional fire services, emergency service partners, provincial and federal agencies, and other stakeholders.
- Represent the department at City Council and committee meetings, public events, and in the media as needed.
**Department Management**
- Establish long-term direction/strategic orientation for the department consistent with the City of Guelph’s Strategic Plan.
- Establish the annual work plan for the department and for staff, evaluate performance, monitor results, and provide coaching, training and development opportunities as needed.
- Promote and monitor Health and Safety for compliance with the Occupational Health and Safety Act.
- Ensure compliance with Collective Agreements, City policies, Council resolutions / by-laws and other applicable federal and provincial legislation.
- Ensure operational readiness and compliance with all applicable legislation, including, but not limited to, the Fire Protection and Prevention Act and the Occupational Health and Safety Act.
- Oversee fire code enforcement, inspections, and investigations of major incidents, ensuring accuracy and accountability.
- Respond verbally and in writing regarding issues from members of Council, the general public, media, departments, and customers.
- Recommend staff reports and presentations to the Deputy CAO, communicating information and recommending program changes.
**Financial Management, Performance Monitoring and Measurement**
- Responsible for the preparation, presentation and management of the department’s capital and operating budgets; monitor and report budget variance to the Deputy CAO; implement corrective action as required.
- Analyze and optimize both revenue and expenses and pursue grant funding to complement existing budgets.
- Consolidate and review departmental annual work plans and budget with recommendations to the Deputy CAO.
- Ensure compliance with all City policies and bylaws for purchasing/tendering.
- Review calls for tender and purchase requisitions requiring approval for the department on contracted services in accordance with established policies.
- Establish a quality assurance program to monitor the department’s annual performance against established departmental key performance indicators and industry best practices. Make recommendations and initiate corrective action as required.
**Qualifications and requirements**
- Post-secondary diploma or degree in Emergency Management, Fire Protection or Public Administration or a related field.
- Considerable experience related to managing and overseeing a Municipal Fire service.
- NFPA 1021- Fire Officer Level IV certification (or equivalent leadership training) and Certification in Incident Management System (IMS) 300 or higher both considered an asset.
- Experience in emergency operations, fire prevention, inspections, investigations and dispatch coordination, and an
