IT Student

Overview:
We deliver capital project solutions to fulfill our clients’ needs across the built environment. The work we do makes a difference in communities and for the people who live there. We have a passion for it.

Our commitment to realizing our clients' vision inspires us to look beyond the immediate - to the
_possibilities_ of what we can achieve together. We are 15,000 projects and counting - improving lives and helping shape the growth of sustainable, progressive and inclusive communities.

The IT Summer Student works as a member of the IT Helpdesk team and reports to the Team Manager IT Systems Administration. They are primarily responsible for assisting in the day-to-day IT technical support provided to Colliers Project Leader employees and for carrying out general IT-related office administration duties. This position offers a learning opportunity to become familiar with state-of-the-art IT tools in an on-premises/cloud hybrid environment using Microsoft and other management systems. It will require strong organizational and communication skills, above-average computer skills, and a willingness to learn.

**Responsibilities**:

- Perform typical IT support tasks such as PC repair, software installation, and software configuration under the direction of HelpDesk and System Administration personnel
- Conduct data entry and data verification related to IT records management
- Assist the HelpDesk personnel in their daily tasks as directed
- Assist company employees with technology-related issues and requests
- Maintain inventory records of installed software and hardware
- Perform other assigned IT-related duties as required

Qualifications:

- Currently enrolled in or recently completed a bachelor’s degree, community college degree, or certification in a computer-related program
- Experience installing and configuring PC and laptop hardware and software
- Sound knowledge of MS Windows and MS Office (Excel, Word, Outlook) products
- Knowledge of TCP/IP networking and related network services
- Knowledge of Microsoft Azure, SCCM, and Intune is an asset.

**Interpersonal Skills**
- Excellent written and verbal communication skills
- Self-motivated with a positive attitude
- Strong interpersonal and customer service skills
- Ability to present ideas in user-friendly language to non-technical staff and end-users
- Friendly, personable, and able to build harmonious working relationships

**Colliers Quality Assurance Responsibilities**
- The employee is responsible to ensure they comply with our Company’s ISO-registered Quality Management System (QMS)
- Champion and support continuous improvement aspects of the QMS

**What you can expect**:

- An opportunity to truly impact our communities
- A flexible work environment
- A comprehensive onboarding experience
- Significant professional development, training, and a mentorship program
- An environment where people feel welcome, heard and included, regardless of their differences
- And much more

**Join our team of difference-makers and help shape the growth of dynamic communities.