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Route Supervisor

2 weeks ago

Peterborough, Canada Emterra Group Full time

**Who We Are**

Emterra Group is adynamic, growth-oriented, and safety-focused group of companies. Our organization have been deemed to be an “essential service” by providing collection and processing for recycling, organics, and waste that keep our communities clean and safe. With customer service and safety as our focus, we are looking for an energetic and driven employee to support our growing company and play a crucial role in waste diversion and the circular economy. Emterra is proud to be recognized as one of Canada’s Greenest Employers, a certified diverse supplier of the Canadian Aboriginal and Minority Supplier Council (CAMSC) and the Canadian Women Business Enterprise National Council (WBE).

We are currently searching for a dynamic, energetic **Route Supervisor** to join ourteam.Reporting to the Operations Manager you will be a hands-on supervisorassisting with all aspects of the collection's operations, as well as supporting the needs of municipal contracts.You will develop the skill set to ensure the highest standard of operational excellence and environmental health and safety to ensure our customersattainthe best level of service.

**What will you do?**
- Directing supervision of all drivers, ensuring ongoing training requirements,disciplineand procedural implementation
- Working alongside the Operations Manager tomaintainadequate staffing levels, including participating in interviews and pre-employment Road Tests
- Conducting ongoing observational behaviour assessments/driver training to uncover any performance issues, and creating an action plan tocorrect
- Tracking ongoing service/driver issues and documenting any actionrequired
- Attaining all the necessary informationregardingany issues bymaintainingcourteous, prompt, and efficient customer relations
- Ensuring a healthy and safe working environment for all workers, and reporting any related issuesimmediatelyto the Operations Manager
- Ensuring company policy, systems, and industry related training is delivered to all drivers asneeded
- Performing Accident Investigations when company vehicles are involved in trafficaccidents

**W**hat will you bring?**
- Proficiencywith performing pre and post trip inspections, as well as accident investigations
- Strong communicationand interpersonal skills
- Able to plan, prioritize and execute against tighttimelines
- Intermediate database, spreadsheet, and word processing skills within a Microsoft environment
- DZ license an asset (G license required)

**What do we have to offer you?**
- Base salary along with a comprehensive Group Insurance Plan
- A solid organization within which youare able todevelop your competencies for futuregrowth
- A family-oriented culture with an entrepreneurial mind-set that encourages you to take ownership of your role and effectchange

Emterra Group is committed to maintaining an equitable, fair, and diverse environment. Any applicants who have a disability or require reasonable accommodation may speak directly with our Human Resources Department. Reasonable accommodations will be assessed on a case-by-case basis.All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.