Underwriter

**Underwriter**:
hybrid
38 East Main Street, Welland, Ontario, Canada, L3B 3W3
full-time. May 9, 2025

Description

Billyard Insurance Group (BIG) is a leader in the insurance industry, dedicated to building a culture that reflects our core values. At BIG, we _Think BIG_ by exceeding expectations and creating lasting value for our clients, industry, and communities. We _Act with Integrity_ by upholding honesty, transparency, and respect in everything we do. Our clients are at the center of our decisions as we embrace a _Client First, Always_ mindset. We believe in the power of teamwork to _Achieve More Together_, combining strengths to deliver meaningful solutions. Finally, we _Innovate with Purpose_ by leading the digital insurance revolution, consistently driving quality, enhancing client service, and empowering brokers.

With over 80 locations across Canada and recognition as one of Canada’s Top Growing Companies, BIG is shaping the future of insurance. Join us as we continue to redefine the industry with innovation, collaboration, and excellence.

The Underwriter plays a crucial role in conducting thorough evaluations of new business submissions of personal lines insurance products. This position is responsible for uploading new business information to our market partners through their company portals and ensuring compliance with industry regulations and internal underwriting guidelines. The Underwriter will contribute to our organizational values by managing risks effectively while fostering a culture of innovation and accountability.

**What does the Underwriter do?**
- Analyze and interpret data to evaluate risk exposure, contributing to sound decision-making that supports the company's growth objectives.
- Ensure Brokers are strictly following BIG & Market underwriting guidelines and that the submissions are timely and accurate
- Prepare and issue policies accurately and in a timely manner, reinforcing our commitment to customer satisfaction and operational efficiency.
- Upload new business information through various insurance company portals, facilitating smooth transactions and maintaining strong relationships with market partners.
- Efficiently manage and follow up on abeyances and Service Improvement Opportunities (SIOs)
- Address Broker or Market escalations, attempting to deescalate the situation & resolve the issue
- Maintain organized records of underwriting processes, decisions, and communications to support auditing and review activities.
- Liaise with branch offices to address underwriting queries and provide support, ensuring alignment with organizational goals.
- Generate and present underwriting reports to management, offering insights into risk management and business performance.
- Ensure all underwriting decisions are consistent with company policies and market appetite, which helps maintain the integrity of the underwriting process.
- Work closely with branch teams to support clients in understanding their coverage options, enhancing client experience and trust.
- Address and resolve underwriting-related issues promptly, showcasing our commitment to integrity and customer service.
- Actively seek and implement feedback from management and branch teams to improve underwriting processes and efficiency.
- Utilize Microsoft Office and proprietary underwriting platforms effectively to streamline operations and improve productivity.
- Monitor personal performance against established metrics to identify areas for improvement and support career growth.
- Stay updated with industry regulations and legal standards to ensure all underwriting activities meet compliance requirements, thereby protecting the organization from potential liabilities.
- Engage in ongoing professional development and training to enhance underwriting skills and knowledge of market trends.

**Does this sound like you?**
- Proficient understanding of underwriting principles and practices.
- Ability to evaluate and assess risk factors effectively.
- Familiarity with insurance regulations and compliance standards.
- Proficient use of Microsoft Word, Excel, and PowerPoint.
- Ability to maintain organized documentation and records.
- Willingness to learn and adapt to new technologies and tools.
- Awareness of industry regulations and compliance standards.
- Ability to analyze and interpret data to inform underwriting decisions.
- Familiarity with insurance policy terminology and documentation.
- Strong verbal and written communication skills to interact effectively with internal and external stakeholders.
- Ability to work collaboratively within the underwriting team and with branch offices.
- Strong commitment to delivering exceptional service to clients and colleagues.
- Proactive approach to identifying and resolving issues.
- Ability to adjust to changing priorities and work in a fast-paced environment.
- Strong ethical standards and accountability in all business dealings.
- Demonstrated ability to understand and sup