Flex Agent

The **Part Time Flexible Customer Service Associate** consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers. This position also ensures vehicles are prepared for customer pick-up, which includes cleaning vehicles. assessing damage, fueling, and refilling all fluids.

**Duties**
- Perform data entry tasks accurately to maintain up-to-date customer records.
- Utilize analysis skills to identify customer needs and recommend appropriate solutions.
- Demonstrate effective sales techniques, including upselling additional products or services during interactions.
- Exhibit strong phone etiquette while communicating with customers to ensure a positive experience.
- Collaborate with team members to share insights and improve overall customer satisfaction.
- Maintain knowledge of industry trends and company offerings to provide informed recommendations.
- Car Detailing
- Checking KM/ Gas level and for damages

**Requirements**:

- Proven experience in customer service or sales roles is preferred.
- Strong communication skills in English
- Proficiency in data entry with attention to detail.
- Ability to analyze customer needs and provide tailored solutions effectively.
- Excellent phone etiquette and interpersonal skills for engaging with diverse customers.
- A proactive approach to upselling products and services based on customer interactions.
- A commitment to delivering exceptional service and maintaining a positive attitude in all interactions. Join us as an Agent where you can leverage your skills in a supportive environment while contributing to our mission of providing outstanding service

**Job Type**: Part-time

Expected hours: 5 - 35 per week

**Experience**:

- Customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person