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Regular Full-time Assistant Manager

2 weeks ago


Victoria, Canada BCAA Full time

Why BCAA?

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose - delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.

We are looking for a Regular Full-Time Assistant Manager for our Broadmead Service Location
- As an Assistant Manager, Service Location you will play an essential role in supporting the growth and performance of one of BCAA’s dynamic business lines. Customer-driven and flexible you’ll inspire your team to achieve departmental objectives and be a source of building positive brand impressions and building long-last relationships.

Who you are:
- You have our Members’ best interests at heart, providing exceptional client relations and personalized service to meet their needs.- You take joy in leading and mentoring your team members' growth and development.- You are an effective team player that demonstrates flexibility and adaptability to changing work priorities and a wide range of organizational needs.- You take the initiative for your development, staying current with the latest industry trends and products.- You have strong competencies in financial and risk management and can multi-task in a high energy work environment.- You’re enthusiastic about building BCAA’s profile by participating in community events and sustainability initiatives.

During a typical day, you will:
- Guide and support your team to achieve the goals of our members while leveraging your insurance product expertise- Lead financial growth and productivity goals through acquisition and retention of new business- Measure and optimize staffing levels by analyzing business requirements, productivity and workflows- Develop action plans to ensure audit and underwriting standards are upheld to minimize risk and limit potential for errors and omissions- Establish other disciplined risk management practices through ongoing document review- Maintain working knowledge of all BCAA Membership and insurance manuals from best practices, standards, and policies.

What you bring:
- Post-secondary diploma or degree in marketing or business, along with a minimum four years’ insurance experience.- At least two years of supervisory or management level experience in financial or sales environment (or an equivalent combination of education and experience)- Exceptional analytical and problem-solving skills to meet and exceed sales targets.- Limited history of Errors & Omissions and solid understanding of BCAA’s business- Comfortable using technology, including working knowledge of MS Office.- Bonus qualifications Multi-lingual to support specialized market demographics.
- Internal Applicants: Please note that this is a Management Broadand position and the internal posting will close end of day October 1, 2025
- The salary range for this position is $76,000 to $82,000 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 12.5%, with the opportunity to earn up to 20%.

What we offer:
- The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.- Career and personal development to help you grow and reach your goals.- Incentives that recognize team and individual sales and performance.- Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.- A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.- Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.- BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.- Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.
- for permanent employees

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