Manager Communication

1 week ago

Mississauga, Canada Chartwell Full time

**Key Accountabilities**
- Works closely with operations and corporate partners to develop and execute communications plans, letter writing, copy-editing, key messaging, townhalls and events.
- Supports the development and execution of strategies and initiatives to enhance communications and engagement with employees, residents, and their families.
- Supports the development of public relations strategies for a wide range of projects from brand awareness to business and local marketing strategies to real estate projects.
- Manages communications for The Chartwell Foundation (TCF) through the execution of internal and external strategies and initiatives, including public relations, website management and resident, family and employee communications.
- Acts as a liaison with between Chartwell and third-party agency to support the foundation’s work, including support on wish execution, fundraising strategies and wish execution.
- Works closely with Sr. Director in managing and responding to media requests on behalf of our residence and corporate support teams, including written statements, research, and interview coordination (when required).
- Develops and executes media pitches to generate positive news coverage, stakeholder engagement and investor perception.
- Manages external agency relationships aligned with budget expectations (when required).
- Works closely with Sr. Director in crisis and issue management in support of our residence and corporate teams, including the development of reputational strategies and initiatives.
- Collaborates with Sr. Manager in Quebec on to ensure the departments editorial content is developed and provided to the translations team in a timely manner.
- Works closely with the content and social media teams to execute editorial corporate content and strategies across our digital platforms.

**Qualifications**:
**_Education: _**
- Post-secondary diploma or degree from a recognized institution in the area of communications, journalism, marketing, public relations, or a related field.

**_Experience: _**
- A minimum of 5-7 years of communications and public relations experience.
- Experience with crisis and issues management and media relations.
- Experience with Environmental, Social and Governance (ESG) work within a corporate environment is an asset
- Experience in a health care, seniors housing and/or corporate environment is an asset.
- Bilingualism (English and French) is an asset

**_Skills & Abilities: _**
- Effective communicator possessing strong written, oral and presentation skills.
- An exceptional command of grammar, spelling, and punctuation.
- An understanding and familiarity with brand building and brand management.
- A strong knowledge of journalism, public relations best practices and media management.
- In-depth understanding of print, digital and social media platforms.
- Exceptional interpersonal skills and ability to interact with at all levels of the organization.
- Critical thinker with creative problem-solving skills
- Excellent time management and prioritization skills within a fast-paced work environment.
- Strong computer skills - Microsoft Excel, Outlook, Power Point and Word.

**Effort and Working Conditions**
- This job requires a mix of sitting, and moving, with both computer-based work and verbal communication and balancing priorities between different stakeholders.
- Hybrid work environment

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