A Unit Space Coordinator

Girl Guides of Canada-Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of _A better world, by girls_.

GGC is actively searching for a **Unit Space Coordinator**.
- *Remote/hybrid work arrangement - Able to support Alberta and British Columbia time zone_

**About this Opportunity**

When meeting in person, it is essential for units to have a safe, desirable location to gather. The Unit Space Coordinator will provide specialized support to unit space. In this role you will contribute to positive girl experience by working to ensure units are supported with locating and securing suitable space for unit meetings. You will report to the Team Lead, Unit Space and Unit Support and work alongside key internal stakeholders across the organization.

**Responsibilities include**:

- In collaboration with key internal stakeholders, lead and support the implementation of unit space procedures, following established best practices.
- Researching and contacting appropriate unit space options and booking unit space for new or moved units.
- Working alongside Unit Guiders and senior volunteers to determine unit space needs, as well as actively monitoring and supporting these needs.
- Researching corporate partners and creating materials to promote space partnerships
- Review, maintain, and make recommendations for improvements to the unit space support processes, policies, and tools.
- Provide ongoing unit space support including record keeping, document management, database maintenance, quality assurance and responding to inquiries to ensure a positive customer service experience.
- Maintaining a high level of knowledge concerning the membership database (iMIS) to access information and generate reports.
- A relevant post-secondary degree/diploma in a related field of study or have equivalent experience (e.g., Volunteer Management, Event Planning, Social Sciences, Business Administration).
- 2+ years’ experience in a customer service-related role.
- Proven customer service and relationship management skills.
- Exceptional written and verbal communication skills and strong independent work skills.
- Comfort with ambiguity and working in a fluid, fast-paced environment.
- Able to solve problems and manage details.
- Demonstrated experience working under pressure and multiple tight deadlines.

**Assets include**:

- Knowledge of/experience with Guiding
- Experience working with a diverse population of volunteers within the non-profit sector
- French language skills/fluency (and any other language spoken in Canada)

**Benefits**:
What’s in it for you?
- We offer generous health benefits (Health, dental, vision, Health Service Spending Account).
- Eligible to join the pension plan after 12 months.
- Paid time off.
- Collaborative hybrid/remote work environment.
- Fun and friendly work environment and work-life balance.

**Starting Salary**: *$44,060 annually
*Salary based on location, Greater Toronto Area

**This position will remain open until filled. Interviews will be conducted on a rolling basis.**
- Indigenous, people from the 2SLGBTQI+ community, people with disabilities_
- and other equity seeking groups. GGC welcomes girls and women - cisgender and transgender - as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls._

**Job Types**: Full-time, Permanent

**Salary**: From $44,060.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Toronto, ON M4S 1A1