Quality Assurance Specialist
2 weeks ago
**Key Responsibilities**:
- Lead the implementation and maintenance of the Quality Management System (QMS) in compliance with ISO 9001 standards.
- Plan, execute, and document internal quality audits; coordinate external audits and certification processes.
- Review and manage Engineering Change Notices (ECNs) to ensure product and process compliance.
- Investigate and follow up on Non-Conformance Reports (NCRs), including root cause analysis and implementation of corrective/preventative actions.
- Develop, maintain, and report on key quality metrics (e.g., defect rates, customer complaints, audit findings).
- Support and oversee preventative maintenance programs to ensure production equipment reliability.
- Collaborate with Engineering, Production, and Procurement to ensure quality standards are met throughout the product lifecycle.
- Maintain accurate documentation and records in accordance with company policies and ISO requirements.
- Act as a key quality liaison with customers and suppliers when required.
**Qualifications and Skills**:
- Minimum of 5 years of experience in Quality Assurance in a manufacturing environment.
- Strong knowledge of ISO 9001 and auditing processes; ISO auditor certification is a plus.
- Experience with ECNs, NCRs, CAPA (Corrective and Preventive Actions), and quality reporting.
- Familiarity with preventative maintenance planning and implementation.
- Excellent communication, organizational, and problem-solving skills.
- Proficient in Microsoft Office Suite and quality management software/tools.
- Ability to interpret technical drawings, specifications, and process documents.
- Attention to detail and a proactive mindset for process improvement.
**Preferred Experience**:
- Background in manufacturing custom machinery, mechanical systems, or industrial equipment.
- Experience in conveyor systems or related industries.
- Familiarity with Lean Manufacturing, Six Sigma, or other quality improvement methodologies.
Pay: $60,000.00-$80,000.00 per year
**Benefits**:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
**Experience**:
- Quality assurance: 5 years (required)
Work Location: In person
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