Salesforce Engagement Lead

1 week ago

Toronto, Canada Spaulding Ridge Full time

Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management.

At Spaulding Ridge, we believe all business is personal. Core to our values is our relationships with our clients, our business partners, our team, and the global community. Our employees dedicate their time to helping our clients transform their business, from strategy through implementation and business transformation.

**What You Will Do and Learn**

We are looking for an **Engagement Lead** for our Salesforce Practice.
- Manage and execute the full lifecycle of new client engagements including project schedule, budget, and deliverables.
- Lead and facilitate project meetings, providing project status report to management, build and grow executive stakeholder relationships
- Plan and execute testing and user acceptance testing including assisting in test scenarios and validating results
- Recognize process inefficiencies and drive continuous process improvements
- Strong knowledge in software delivery: Agile, Scrum, and Kanban
- Ability to actively identify risks, and drive action to mitigate and resolve issues

**Qualifications**:

- Proven experience as an engagement manager in technology or management consulting
- Experience in sales and providing solutions based on client needs
- Experience with Salesforce or similar CRM technology a plus
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
- Excellent organizational skills
- Ability in problem-solving and negotiation

**We take care of you**

As an employee of Spaulding Ridge, you will part of a company that is providing innovative opportunities to impact our clients in a meaningful way. We believe giving back is core to our values and as part of this effort, you will be given the opportunity to participate in different opportunities throughout the year including SR's day of service, giving back to our global community. Here are some our great perks and top benefits to highlight:

- Competitive benefits package, including medical, dental, vision, RRSP and Life insurance
- Flexible Time Off
- Paid holiday time
- Paid maternity and paternity leave
- Monthly technology and wellness allowance
- Annual training allowance program

LI-KP1

**Spaulding Ridge's Diversity Commitment**

When we engage the expertise, insights and creativity of people from all walks of life, we become a better organization, we deliver superior services to clients, and we transform our communities and world for the better.

At Spaulding Ridge, we believe our team should reflect the rich diversity of society and we take seriously the responsibility to cultivate a workplace where every bandmate feels accepted, respected and valued for who they are. We do this by creating a culture of trust and belonging, through practices and policies that support DEI, and through our employee-led committees: CRE (Cultural Race and Ethnicity), Women Elevate, Women Ambassadors, Sexual Orientation and Gender Identity(SOGI) Alliance, and Community Outreach.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

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