Customer Experience Associate- Keswick, 30
1 week ago
Requisition ID: 209843 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by: - Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted - Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs - Nurturing rich, long-standing relationships **Is this role right for you? In this role you will**: - Build strong customer relationships and deliver excellent customer service - Uncover and solve customers’ needs - Explain complicated concepts simply - Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment - Demonstrate an eagerness to learn and determination to succeed **Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you**: - Have strong customer service skills - Are willing to assist in a professional, friendly and efficient manner - Are available to work a flexible schedule - Have experience with conducting simple sales, proactive marketing calls and providing financial advice - Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options - Previous banking experience is a strong asset **What’s in it for you?** - The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers - A rewarding career path with diverse opportunities for professional development - An organization committed to making a difference in our communities - for you and our customers - You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development - A competitive compensation and benefits package Location(s): Canada : Ontario : Keswick Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
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Keswick, Ontario, Canada Scotiabank Full timeRequisition ID: 243037Roynat Capital, a wholly owned subsidiary of Scotiabank, is a national lender and investor with expertise in providing innovative long-term capital solutions for mid-sized companies utilizing senior term, subordinated debt, as well as mezzanine capital and common share equity. We provide tailored solutions to clients for acquisitions,...
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(s): Canada : Ontario : Keswick Scotiabank Global Site Full timeRequisition ID: 243037Roynat Capital, a wholly owned subsidiary of Scotiabank, is a national lender and investor with expertise in providing innovative long-term capital solutions for mid-sized companies utilizing senior term, subordinated debt, as well as mezzanine capital and common share equity. We provide tailored solutions to clients for acquisitions,...
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Keswick, Canada TD Full timeA leading financial institution in Canada is seeking a Customer Experience Associate for future opportunities in Keswick, Ontario. This part-time role involves processing financial transactions, understanding customer needs, and delivering excellent service. Candidates should have a high school diploma along with strong administration skills and customer...
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Keswick, Canada TD Securities Full timeA leading financial institution is seeking a Customer Experience Associate in Keswick, Ontario. The role involves processing financial transactions and providing excellent customer service. Candidates should possess a High School diploma and at least one year of relevant experience, alongside strong organizational and customer experience skills. This...
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