Task Adjuster

2 weeks ago

Markham, Canada Aviva Full time

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values - Care, Commitment, Community, and Confidence.

We are recruiting for a task adjuster for a non-road member of the Casualty Field Team. The task adjuster role will involve investigating and evaluating Casualty claims in accordance with Aviva's procedures and philosophy.

Does this sound like an exciting challenge? If your answer is hey, seize the opportunity and join our team

What you’ll do:
- Interpret and confirm insurance coverage- Investigate and evaluate Casualty claims which arise from Automobile and CGL policies- Manage task assignments/investigations within the region- Complete recorded statements over-the-phone and possibly in-person- Coordinate and complete task assignments from your desk- Proactively manage communication with our customers and stakeholders- Clearly document and summarize file activity- Understand and support Aviva’s claim procedures and guidelines

What you’ll bring:
- 3 plus years of experience handling Casualty claims- University degree or equivalent- CIP or working towards CIP- Bilingual French and English is a strong asset- Ability to work independently and effectively in a fast-paced environment- Strong working knowledge of Personal and Commercial liability claims- Exceptional written and oral communication skills- Well-developed organizational skills- Strong ability to be flexible in your approach, adaptable to the customers’ needs and show utmost integrity- Committed team player with a positive outlook and sense of humor

What you’ll get:
- Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.- Outstanding Career Development opportunities.- We’ll support your professional development education.- Competitive vacation package with the option to purchase 5 extra days off per year- Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion- Corporate wellness programs to support our employees’ physical and mental health

Please note that we may use AI tools to help us through the recruitment process. This is a new position which has been posted both internally & externally.

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.

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