Store Manager

2 weeks ago


Ingersoll, Canada One Plant Ingersoll Full time

One Plant is looking to hire an experienced Store Manager to join our team leading our Ingersoll location.

Store Managers at One Plant lead their stores and build relationships with their community and customers, while fostering a supportive and successful team atmosphere. They are passionate about retail operations, people and cannabis. They love to build teams and eagerly share their experience and knowledge. They run and grow their store’s business, maintain regulatory compliance, achieve financial goals, lead inspired teams, and uphold the highest standards for cannabis retailers in their communities. They work autonomously with guidelines and support from our experienced corporate team.

About the Role Responsibilities
- Lead all facets of the daily operations of a retail cannabis store including ensuring the implementation of policies, practices, and Standard Operating Procedures.
- Work on the retail floor a minimum of three days per week leading your team, serving customers, and providing in the moment coaching; fully accountable for customer experience
- Consistently ensure the safety and security of the stores, its assets, and its team members
- Confirm that all relevant regulations are enforced while always leading by example, remaining informed of changes in legislation, and providing up to date information to your team
- Responsible for sound financial management of the stores and ensuring that inventory, headcount, scheduling etc. meets those requirements
- Establish and implement sales and customer service plans and targets that contribute to the continued growth and success of the stores
- Lead hiring, training, and scheduling in accordance with the Employment Standards Act and in alignment with the company’s policies and practices
- Develop an engaged, knowledgeable, and committed team who foster a warm, welcoming and customer focused culture through established coaching, performance management, and leadership practices
- Build and maintain community relationships and partnerships with other industry organizations
- Act as an ambassador to the company’s values and mandate with a strong team mentality
- Perform all the responsibilities of the Supervisor and CSSR as needed.

About You
- You have obtained your Cansell Certification
- You have 2 years previous experience managing a retail team
- You have experience creating schedules and managing inventory
- You are familiar and have experience with the Cannabis Act, Cannabis Control and Licensing Act, Cannabis Distribution Act, Employment Standards Act,
- You have the ability and desire to work a flexible schedule based on the needs of your store
- You’re committed to superior customer service, maintaining a welcoming work environment, and building professional relationships with customers and co-workers
- You’re known for your great judgment, integrity, and creative problem solving skills
- You are a passionate and committed leader, and are enthusiastic about growth and development in others
- You have some cannabis knowledge, or a willingness to learn

Work Environment

Managers may work for prolonged periods of time sitting or standing, and on a computer. Managers support customer service facing staff by actively working on the retail floor. They participate in keeping the store maintained, may need to occasionally use a ladder, and will be required to lift objects of up to 22 kg.

Pay: From $45,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Store discount

Schedule:

- Evening shift
- Monday to Friday
- Weekends as needed

**Experience**:

- Retail management: 2 years (preferred)

Work Location: In person



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