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Retail Sales Associate

2 weeks ago

Calgary, Canada WILLOW CAKE & BAKE INC. Full time

**Job Overview**
We are seeking a motivated and enthusiastic Retail Sales Associate to join our dynamic team. In this role, you will be the face of our brand, providing exceptional customer service and support to enhance the shopping experience. You will engage with customers, assist them in finding products, and ensure that they leave with a positive impression of our store.

**Duties**
- Greet customers warmly and assist them in locating products within the store.
- Provide knowledgeable information about products and services to enhance customer understanding and satisfaction.
- Process transactions accurately using the Point of Sale (POS) system, including cash handling and credit card processing.
- Maintain a clean and organized sales floor, ensuring that merchandise is displayed attractively.
- Handle customer inquiries and resolve issues promptly to ensure a high level of customer satisfaction.
- Collaborate with team members to meet sales goals and maintain store standards.
- Stay updated on product knowledge, promotions, and store policies to provide accurate information to customers.
- Utilize effective time management skills to prioritize tasks during busy periods.

**Requirements**:

- Previous experience in retail sales or customer service is preferred but not mandatory.
- Strong communication skills with the ability to engage effectively with customers.
- Bilingual or multilingual abilities are a plus, enhancing communication with diverse clientele.
- Proficiency in cash handling and experience using POS systems is desirable.
- Technical sales experience is beneficial for assisting customers with technology-related products.
- Excellent time management skills to handle multiple tasks efficiently in a fast-paced environment.
- A passion for providing outstanding customer service and creating a welcoming atmosphere for shoppers.

Join us as a Retail Sales Associate where your contributions will help shape memorable shopping experiences for our valued customers

Pay: $15.00-$17.00 per hour

Expected hours: 24 - 40 per week

**Benefits**:

- Discounted or free food

Flexible language requirement:

- French not required

Shift:

- 8 hour shift

Work days:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- sales: 1 year (required)

Work Location: In person