Redi-mix Concrete Dispatcher
1 month ago
Stubbe’s is a family-owned and operated company that has been in business for over 40 years. At Stubbe’s, our continued focus is to provide unique, cost-effective, and lasting building solutions.
Stubbe’s started as a small precast company servicing the agricultural market, evolving over the past 40 years to a diversified company that provides a wide range of concrete (related) products and services.
Stubbe’s is known for its forward-thinking solutions, quality and customer service and offers significant experience and expertise in providing optimal solutions for commercial, industrial, residential, and agricultural structures.
**JOB SUMMARY**
Reporting to the Operations Manager, the Redi-Mix Dispatcher, manages and organizes deliveries on a daily basis for 25-35 drivers out of our Harley, ON location. (Between Brantford and Woodstock)
**KEY ACCOUNTABILITIES**
- Accept and coordinate customer inquiries and orders
- Accurately enter new orders and changes in the dispatching software
- Schedule employees and equipment to ensure efficient delivery
- Relay work orders, messages and information to and from drivers using telephones or two-way radios
- Direct the pickup and delivery activities of Redi-Mix
- Provide accurate directions for pickup and delivery services
- Handle customer complaints
- Other activities as requested by management
**QUALIFICATIONS**
An effective Dispatcher must have the following:
- Concrete or Redi-mix experience, preferably in a similar field
- Excellent communication and customer service skills
- Strong organizational and time management skills, with an ability to work in a fast-paced environment
- Ability to resolve conflicts with the utmost respect
- Ability to tactfully and professionally deal with customers both internal and external
- Ability to motivate people
- Able to handle stress, and multi task
- Must be able to work in a self-managed team
- Reliable and highly motivated
- Safety conscious
- Ability to work as a team member
- Must have excellant organizational skills
- Attention to detail and accurate
- Must have own transportation
Stubbe's is committed to providing accommodations to those individuals with disabilities throughout the recruitment process. Upon request, we will work together to meet any of your accommodation needs.
**HOW TO APPLY
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