Career & Employment Specialist - On, Bc, Mb, Ns, Ab, Qc

**About**NPower** Canada**

NPower Canada is a charitable organization that creates pathways to economic prosperity for Canada’s underserved youth and adults by launching them into meaningful and sustainable digital careers. As a national employment program, NPower Canada provides employers with access to a pipeline of eager, diverse and job-ready talent with in-demand digital skills who are primed to succeed in the workplace.

As part of our corporate culture, we pride ourselves in innovation and continuous improvement, actively encouraging employees to bring fresh perspectives and ideas to the forefront.

NPower Canada operates from coast to coast in Canada, while our sister entity operates widely across the US.

NPower Canada was a certified Great Place to Work® in 2023 and named a 2023 Best Workplace for Giving Back.
- **What We Offer**:

- $55K annual salary-
- Flexible work hours based on your function, promoting work-life balance. Our work environment is a hybrid of in-office and remote work, depending on your role and project requirements-
- Comprehensive extended health care coverage with 100% premium cost paid by the employer-
- A retirement savings plan with a generous matching contribution-
- Opportunities for career development and tuition reimbursement-
- An equipment allowance and provided computer equipment-
- Starting annual vacation of three weeks, increasing to four after two years of service-
- Generous paid Federal and Provincial holidays, personal days, and sick leave**

Reporting to the Program Manager, the Career & Employment Specialist (CES) will provide job placement and career coaching services to NPower Canada program participants and alumni. The CES plays a pivotal role in ensuring that program participants and alumni secure 20 percent employment success during program, or meeting a goal of 80 per cent employed within 6 months of graduation. This includes developing participants’ employment readiness skills, fostering job placement opportunities with employer partners and guiding participants throughout their employment journey both during and after the program completion.

**ACCOUNTABILITIES AND DELIVERABLES**

Career Coaching and Employment Readiness

- Provide one-to-one coaching, skills assessment, and ongoing support to participants and alumni to meet our outcome goals for employment.
- Pre-screen participants for employment readiness and suitability for employment by conducting assessments (for example, employment related interactions, interviews, etc.).
- Build rosters of suitable participants based on employer partner’s specific hiring needs and skills requirements.
- Facilitate professional development sessions / workshops using standardized PD curriculum.
- Support participants in building confidence in aspects related to employment readiness and deployment, for example, resume tailoring, ensuring alignment with employer qualifications, articulating transferable skills, role playing, etc.
- In consultation with Program Manager(s), Business Development Teams, Alumni Services Team, occasionally coordinate appropriate events such as networking opportunities and job fairs.

Job Placement

- Coach participants/alumni on strategies for long term employment success, for example, workplace communications, career advancement considerations.
- Engage and support alumni to ensure continuous communication throughout the 6-month post-program support period.
- In coordination with regional Business Development roles, contribute where possible to the maintenance of employer intelligence, for example, familiarity of with key contacts, recruitment, hiring processes, job openings, etc.

Program Support, Case Management, and Team Collaboration

- Committed to fostering a professional, inclusive, and engaging environment to simulate workplace standards and foster participant motivation towards immediate employment aims.
- Collaborate with the Program Manager on participant status/progress including constructive feedback, warnings, and program withdrawals.
- Collaborate with Wraparound Support Team when required for appropriate interventions to support the participant/alumni with accessing community supports to remove barriers to employment
- Support team onboarding and training as delegated by Program Manager, contribute to case management meetings, and identify alumni success stories or ambassadors for events and funding purposes.
- Use CRM tool (Salesforce) to ensure all documentation is accurate, up to date and submitted within set timeframes

Data Collection, Administration, and Reporting
- Collect and address relevant data and track program metrics within CRM tools that indicate status/progress and outcomes, all as required by ongoing NPower Canada funder and internal reporting requirements.

**WHO YOU ARE**

- 2+ years of experience in career coaching, job development, recruitment, or job placement, preferably with diverse clients facing employment barriers.
- Demonstrated ability t