Hospitality & Arcade Supervisor

2 weeks ago

Scarborough, Canada The Playscape Full time

**1. Hospitality & Arcade Supervisor**

**Be the Heart of the Action — Join The Playscape as Our Hospitality & Arcade Manager**

**Are you a natural leader with a passion for hospitality and entertainment?** Step into a key role at **The Playscape**, Scarborough’s premier gaming and entertainment destination We’re looking for an experienced and energetic **Hospitality & Arcade Supervisor** to keep the good times rolling by leading our team, creating unforgettable guest experiences, and running smooth, high-energy operations.

**What You’ll Do**:
As our **Hospitality & Arcade Supervisor**, you’ll be the go-to person to make sure everything runs like clockwork—from guest experience to redemption game inventory. You’ll:

- Lead and support our amazing operations staff in daily activities
- Plan and execute events and parties, that guests rave about
- Build lasting relationships with guests, team members, and vendors
- Drive revenue through smart marketing and a standout F&B program
- Foster a culture of fun, respect, and teamwork across the center
- Step in as acting General Manager when needed
- Ensure all operations align with company standards, policies, and safety procedures

**What You Bring to the Table**:
We’re looking for someone who’s not only passionate about service but knows how to lead by example. You should have:

- ** 2+ years of management experience** in a hospitality setting with an arcade and/or bowling, bar, or food service
- A **Bachelor’s Degree**
- Strong leadership and communication skills
- A guest-first attitude with top-tier customer service instincts
- Flexibility to work weekends, holidays, and extended hours when needed

**Who We Are**:
At **The Playscape**, we deliver more than fun—we create unforgettable memories. From action-packed arcades and immersive VR to bowling, parties, and delicious food, our team is at the center of it all. Whether it’s a family outing, a birthday bash, or a corporate team-building night, our guests count on us to deliver an experience they’ll never forget—and **you** can be a huge part of that

**Why Join Us?**
- Be part of a growing, energetic team in a one-of-a-kind venue
- Work in a dynamic environment where no two days are the same
- Enjoy a supportive culture that values innovation, inclusivity, and fun

**Ready to Level Up Your Career?**

J_Dass

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