Fenlands Customer Service Representative

6 days ago

Banff, Canada Town of Banff Full time

**Casual/Permanent**:
As an ambassador of the Town of Banff, you welcome visitors and users to The Fenlands Banff Recreation Centre. You provide information to visitors of the Fenlands, administer drop-ins and program registrations and assist customers who are interested in booking our event venues and spaces.

You have a naturally engaging personality that creates a sense of welcome and comfort for every adult and child that visits The Fenlands, and your enthusiasm never fails even when it means repeating yourself several times a day. Your professional and courteous demeanor helps you communicate accurate information of the services, features and activities provided at The Fenlands and our other Town of Banff facilities. You are keen to share information with every visitor.

You must be available for evening shifts (4:30 pm - 8:30 pm) and weekends to accommodate the variety of bookings at the Fenlands. Covering public skating, weddings and tournaments, this position requires someone who can accommodate a flexible schedule when working alone or within a small team environment. You are able to meet the physical demands of a walking, standing, lifting, pushing and pulling tables, chairs and other equipment for the many events at Town of Banff facilities.

You have an excellent attention to details and your administrative skills include data entry, cash handling and payment processing and written correspondence. You thrive on variety and multiple demands - no request is too great and you manage all needs with a smile on your face. You can handle being interrupted often and do not get distracted easily requiring little specific direction and enjoying the prospect of putting a personal “stamp” on your duties.

This position is suited to someone who is dedicated to service and is committed to positive customer experiences. You are adept in Microsoft Office suite and have a valid driver’s license. This position requires an RCMP background check. If you are looking for an opportunity to be the “face” of the Fenlands, we welcome your cover letter and resume for this position.

Working safely is a condition of employment at the Town of Banff. As part of our internal responsibility system, all employees are accountable for adhering to Occupational Health and Safety legislation and Town of Banff safety protocols. The Town of Banff’s safety culture philosophy is one of continuous improvement, so we look forward to your suggestions to make our workplace even safer.

For your safety and the safety of others, you will be required to demonstrate (in writing from an authorized Health Services site) that you are fully vaccinated for COVID-19 (2 doses) as of your hire date.

**“Taking care of Banff: our Community, our People, our Park.”**

Fax: 403.762.1260

Mail: Town of Banff, Box 1260, Banff, AB, T1L 1A1

**The Town of Banff appreciates the interest from all applicants and will directly contact those being considered for an interview. For more information about why the Town of Banff could be your next great career move, please visit banff.ca/careers.

  • Café Attendant

    4 hours ago

    Banff, Canada Town of Banff Full time

    **Casual, Term Contract**: As a café attendant you will “Take care of Banff” by helping us launch a new venture at The Fenlands Banff Recreation Centre. You will work in all facets of the operation of a small café including: assisting with food preparation, bar service and more. This is a hands-on role where your past experience in the front and back...

  • Café Cashier/prep Cook

    2 weeks ago

    Banff, Canada Town of Banff Full time

    **Part-Time, 9-Month Term Contract**: As a café cashier and prep cook you will primarily be responsible for taking customers orders at the café located in The Fenlands Banff Recreation Centre. This is a small café and you will therefore work in all facets of the operation including assisting with food preparation, bar service and more. This is a hands-on...

  • Domino's Customer Service Representative

    2 weeks ago

    Banff, Canada Domino's | DPZ Kootenays Ltd Full time

    **Join Our Team at Domino's!**: Wages start at $17 per hour and instores also get shared tips with all instore staff. This can add another $1-$4 per hour on top of your wage. Ready to be part of the world’s best pizza delivery company? At Domino's, we're all about great food, flexible schedules, and a fun work environment. Whether you're looking for...

  • Warehouse Associate/driver/customer Service

    5 days ago

    Banff, Canada Doncath Holdings - The Summit Full time

    **This is a fun opportunity in Banff for someone who is positive and energetic and likes to be on the move!** We are looking for someone who likes to work hard, enjoys some physical labour, and has a positive attitude. A clean driver's license is required as delivering stock to various locations is part of the job. This full time position involves a variety...

  • Warehouse Associate/driver/customer Service

    4 hours ago

    Banff, Canada Doncath Holdings - The Summit Full time

    **Job description** **This is a fun opportunity in Banff for someone who is positive and energetic and likes to be on the move!** We are looking for someone who likes to work hard, enjoys some physical labour, and has a positive attitude. A clean driver's license is required as delivering stock to various locations is part of the job. This full time...

  • Client Service Representative

    1 day ago

    Banff, Alberta, Canada CIBC Full time

    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and...

  • Financial Services Representative Ii

    2 weeks ago

    Banff, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Client Service Representative Hourly

    1 day ago

    Banff, Alberta, Canada CIBC Full time

    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and...

  • Customer service/Chocolatier

    3 days ago

    Banff, AB TL K, Canada The Fudgery Full time

    OverviewWe are seeking a friendly, tidy and detail-oriented Customer Service Representative to join our team. This role involves providing exceptional support to customers, assisting with product inquiries, and ensuring a positive experience. Depending on what time you are scheduled, duties will change slightly. You will be taught how to make our products...

  • Cellular Sales Representative

    7 days ago

    Banff, Canada Phone Experts Full time

    Life is too Short to work with people you don’t love. When you join The Phone Experts, you’re joining a group of companies, but more importantly you’re joining a group of friends. We are currently hiring for a Part-time rep at our Banff location. Experience in the Wireless Industry is a definite asset, but a positive attitude and the will to learn is...