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Information Services Manager
3 weeks ago
**Job Type**: Full-time, Salaried (37.5 hours per week), Permanent
**Salary**:**$80,000 - $90,000 annually
**Schedule**: Weekdays
**_ Great Work. Great People. Great Place. GREAT Purpose._**
Are you looking for a career that makes a real difference in the lives of Albertans? Do you want to be part of a growing organization with opportunities for development? Do you want to look forward to coming to work every day? Do you want to work with others to make a difference with dignity and joy? Then Goodwill Industries of Alberta is the place for you
**About Goodwill**:
Goodwill is dedicated to providing people with disabilities, and other barriers to employment, the opportunity to find meaningful employment. This is made possible as a direct result of the generosity of Albertans in our community who choose to donate to Goodwill, where these items are resold through our successful retail stores. Our dedicated, ambitious and hard-working team members are the key to our success. Through living our value of We Care and it Shows, we work together as One Amazing Team to Get Better and Better Everyday while we Make a Positive Impact in our community.
**What you’ll be doing**:
- Own and manage the end-to-end reporting process across multiple departments.
- Investigate and resolve issues in existing reports and dashboards across different reporting platforms.
- Collaborate with stakeholders to understand their reporting needs and ensure reports are delivering value.
- Develop and maintain SQL and Python scripts to extract, transform, and analyze data.
- Create and maintain dashboards and visualizations in Power BI.
- Document data flows, reporting logic, and known issues to build organizational data knowledge.
- Partner with IT, operations, and business units to ensure data accuracy and reporting consistency.
- Work side by side with the Data Architect to ensure data quality is at the forefront.
- Identify opportunities for automation and process improvement in reporting workflows.
- Support or help build solutions using Microsoft services including the Power Platform and Fabric.
- Work with the rest of the IT team to deliver excellent support services on a variety of issues, including support other IT functions when needed.
- Other duties as assigned.
- Initially, this role will manage the process; management of staff will come over time.
**What you bring to the table**:
- Bachelor in Data Science/Computer Science or related.
- Must have 3+ years of experience in this space and have worked for mid to large organizations.
- Experience using Microsoft services including the Power Platform and Fabric.
- Solid experience with Python for data analysis and scripting.
- Familiarity with data governance, ETL processes, and data warehousing concepts.
- Experience working with data warehouses in other organizations.
- Previous experience in a role with cross-departmental exposure or reporting ownership.
- Strong SQL skills - able to write complex queries and optimize performance.
- Solid experience with Python for data analysis and scripting.
- Excellent skills in Power BI - creating dashboards, managing data sources, DAX, etc.
- Excellent troubleshooting skills - ability to track down the root cause of data/reporting issues.
- Strong communication skills - ability to explain technical findings to non-technical stakeholders.
- Analytical mindset with attention to detail.
- Ability to prioritize and manage multiple reporting requests and deadlines.
- The ability to build strong collaborative relationships with team members at all levels.
- Proven ability to ensure and maintain confidentiality of information and records.
**We thank all applicants for their interest in being a part of our GREAT purpose**
- Goodwill Industries of Alberta is an equal opportunity employer and prohibits discrimination of any kind._
**Education**: Preferred
- Bachelor's degree or better
