Assistant General Manager

**About FedEx Supply Chain**

**We Have.**

A strong FedEx brand consistently ranked among the world’s most admired and trusted employers.

A top notch leadership team with the experience needed to grow and develop your career.

An open mind for new ideas and creative methods.

A strong compensation and benefits package, including health, vision, dental with a strong match and much more

**General Summary**

The Assistant General Manager is responsible for directing the safe execution of daily activities of the warehouse, including labor scheduling, supervision, and proper utilization of space, equipment, and manpower. Key responsibilities include: staffing, warehouse operation, maintenance of the facility and equipment, implementation of safety, security, housekeeping and sanitation programs, performing to budget, and customer service.

**Primary Responsibilities**
- Manages at least 2 full time teammates.
- Plan and schedule all distribution services including receiving, storing, shipping, handling, return/damaged goods, maintenance, and administrative activities to ensure customer requirements are met in an efficient manner.
- Preparing, maintaining, communicating all operational Standard Operating Procedures.
- Managing, coaching, mentoring, developing staff to achieve prescribed objectives.
- Monitoring and ensuring departmental/facility performance metrics are met in a timely and cost effective manner.
- Ensuring the accurate and timely preparation of all necessary reports and records regarding warehouse operations.
- Developing, implementing and directing: equipment Preventative Maintenance programs, safety programs, and facility building/grounds maintenance programs.
- Monitoring facility purchasing process to include: auditing, guideline compliance, and General Manager approval; creating programs to maximize cost saving for The Customer / the customer.
- Utilizing QDM methodologies to lead and execute high impact process improvement projects.
- Presenting data and solutions to customers, both internal and external.
- Managing facility-wide, cross-functional operations improvement projects.
- Lead operational initiatives to ensure base and VPA goals are met
- Lead activities of OM2 and other managers assigned to team
- Management responsibilities include, but are not limited to hiring, coaching, skills development, recognition and rewards, staff productivity and performance management to include disciplinary actions up to and including termination.
- Identify and coordinate daily activities of a 500+ FTE facility; inspire your team to achieve desired results in productivity, teamwork, safety, quality, and job knowledge.
- Must have experience working in complex, multi-divisional, multi-tenant, High Peak Temp Volume, Multiple lines of business, highly automated and 1M square feet operation
- Other duties as assigned by leadership

**Education/Experience**
- A BA/BS degree in a relevant field or an equivalent combination of education and experience
- Ten (10) plus years supply chain management experience within the Retail Industry a plus
- Ten (10) plus years’ experience in a logistics environment utilizing WMS (Manhattan Associates or similar system preferred) and wireless technology
- Ten (10) plus years of experience in a fast-paced, large volume, high-intensity environment, with strong focus on meeting/exceeding measurable metrics
- Five (5) plus managing a regulated facility
- Previous experience in a returns/reverse operation preferred
- Five (5) plus years’ experience managing full profit and loss financials
- Five (5) plus years’ experience implementing continuous improvement programs
- Ability to interact effectively at multiple levels, in support of our customer relationships; demonstrated self-confidence, particularly with client relationships; strong relationship building skills
- Excellent communication and presentation skills; ability to effectively present information and respond to questions from groups of managers, clients, employees, customers, and the general public
- A proven track record of mentoring and developing promotability with direct reports and subordinates
- Technical competency in Six Sigma skills: Lean, Kaizen/Work-out, process management, change management and advanced statistical analysis a plus
- Customer service driven
- Strong team player

**Physical/Cognitive Requirements**

With or without accommodation:

- Ability to follow policies and procedures.
- Ability to read, write and interpret information.
- Ability to add, subtract, multiply and divide.
- Ability to use hands to finger, handle, or feel.
- Ability to sit/walk/stand for up to 8 hours per day.
- Must possess visual acuity, i.e., close, distance, and color vision, depth perception and the ability to adjust focus.

**Working Conditions**
General office environment that is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise