Audio Visual Manager

Wyndham Hotels and Resorts is searching for a Audio / Visual Manager who will be reporting to Director of Sales and Conference Planning, Hospitality Operations. Audio / Visual Manager will oversee the day-to-day operations of the Audio / Visual department.

Basic Qualifications
- Requires advanced knowledge of specialized or technical field or a thorough knowledge of the practices and techniques of a professional field. May require knowledge of policies and procedures, and the ability to determine a course of action based on these guidelines.
- This position requires a minimum formal education of an Associate’s degree or certification equivalent and a minimum of five years job-related experience.
- Knowledge of MS Teams, Zoom or other virtual event platforms
- Knowledge of digital audio/Dante network certification/Yamaha QL5 Mixer
- Knowledge of Barco Event Master S3 programming
- Knowledge of integrated AV systems with Crestron, Biamp, Cisco, Extron
- Background in Live Event staging & directing

The offer of employment is conditional upon you having received two doses of a COVID-19 vaccine series approved by Health Canada, at least 14 days prior to your start date. When you commence employment, you will be asked to show your Ministry of Health vaccine proof before commencing employment.
If you request accommodation, we will follow up with you for further information if necessary.

Physical Requirements
- Regular exposure to stresses.
- The workload required to perform this job requires ability to adapt to change.
- Some portions (10 - 50%) of daily assignments involve prolonged standing, transporting material or equipment, or lifting, moving, or carrying heavy (over 30 pounds) materials for intermittent periods throughout the day.
- Generally free from exposure to dirt, odors, noise, temperature / weather extremes, or unlevel, slippery, or unstable working surfaces.
- Work may require evening, night, holiday, or weekend assignments on occasion. Schedule varies according to business demands and needs.
- Some portions (10 - 50%) of daily assignments involve occupational risk, such as cuts, burns, exposure to toxic chemicals, injuries from falls, or back injury sustained with assisting in moving, lifting, or positioning equipment or materials.
- Some portions (10 - 50%) of daily assignments involve ergonomic risk, such as regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, heavy lifting, pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures.
- Responsible for reviewing, clarifying, and administering all safety related policies and procedures for a specific department of Dolce.
- Position does not require travel to other Dolce properties or client locations. Work is completed on the property.

General Requirements
- Always provide a Great Guest Experience.
- Protect the assets of the property.
- Maintain professional appearance and behavior when in contact with customers and fellow associates.
- Follow policies and procedures in training manuals and the associate handbook.
- Always remember our partnership with our clients, fellow associates, and investors to provide quality service and maintain profitability.
- Establish self-improvement goals by staying current with necessary training requirements for this position.
- Practice the principles of the Count on Me culture.
- Regular attendance in conformance with the standards established by Dolce International is essential to the successful performance of this position.
- Recognize that despite all efforts the company makes, the ultimate responsibility for employee health and safety rests directly with the individual. It is a condition of employment for all associates to conduct their duties in a safe and healthful manner.

Fundamental Requirements
Essential Functions
- Manages the day-to-day operations of the department.
- Performs human resource functions for staff, including scheduling, supervising, training, and appraising performance.
- Oversees video production. Assists with video editing, shooting, and directing when required.
- Oversees event production. Operates, camera, sound, set lighting, edits content
- Coordinates the set-up, testing, and repair of audio / visual equipment. Troubleshoots audio / visual problems as needed.
- Confirms equipment bookings. Gathers information. Arranges for equipment rentals.
- Provides software and hardware assistance when needed.
- Liaises with facilitators and coordinators to give advice on equipment requirements.
- Coordinates and carries out videoconferencing, using various platforms (Webex, Teams, Zoom and others).
- Researches, recommends, and purchases equipment.
- Prepares and provides AV Quotes directly to both internal and external clients for, Face to Face, Hybrid or Virtual Events
- Contracts and coordinates outside contractors for larger events when required.
- Works closely with IFL Premises