Parts Department Manager

**About Us**

At **Altruck International Truck Centres**, we’ve been in business since 1977 and are family-owned, people-driven, and committed to excellence. We're currently seeking an experienced and motivated **Parts Manager** to lead our parts department at our Kitchener location **(48 Ardelt Avenue, Kitchener).**

**Position Overview**

As the **Parts Department Manager**, you’ll be responsible for leading and growing a high-performing parts team. Your focus will be on maximizing sales, optimizing inventory, improving department operations, and delivering top-tier customer service.

**Key Responsibilities**

**Team Leadership & Customer Service**
- Lead, coach, and mentor a team of parts professionals
- Promote a positive, collaborative team environment
- Provide outstanding service to both internal and external customers
- Resolve customer issues quickly and professionally

**Inventory Management & Operations**
- Analyze sales trends and implement inventory strategies
- Maintain accurate inventory levels to meet demand while minimizing excess stock
- Conduct regular inventory audits and implement process improvements
- Ensure the department meets operational, safety, and financial goals

**Sales & Vendor Relations**
- Drive sales growth through effective customer engagement and parts promotions
- Build and maintain strong relationships with suppliers and vendors
- Collaborate with the Service Department to coordinate parts requirements
- Monitor and manage department budgets, sales forecasts, and expense tracking

**Process & Business Development**
- Use data and insights to improve efficiency and customer satisfaction
- Participate in company-wide initiatives to support growth and innovation
- Stay current on product knowledge, market trends, and technical developments

**What You Bring**
- Minimum **5 years of parts/inventory management experience** in a heavy-duty truck or equipment setting (required)
- Proven leadership skills with **5+ years in team management**:

- In-depth knowledge of heavy-duty truck parts and inventory control
- Experience using **CDK or similar dealership management systems** (preferred)
- Strong analytical, organizational, and communication skills
- Ability to thrive in a fast-paced, high-volume environment
- Bachelor’s degree in Business Administration or related field (or equivalent experience)
- Clean driving record and valid driver’s license (DZ an asset)

**Why Altruck?**
- Competitive salary + performance-based bonuses_
- Defined contribution pension plan with company match_
- Comprehensive health, dental, vision, and wellness benefits_
- Company-paid disability and life insurance_
- Employee assistance program (EAP)_
- Team events, store discounts, and on-site parking_
- Supportive, family-owned company culture_
- Career growth and professional development opportunities_

**Join Our Team**

If you’re a results-oriented leader with a passion for parts, inventory, and team success, this is your chance to be part of a trusted and growing company.

As an equal opportunity employer, we are committed to providing accommodation for individuals with disabilities throughout the selection process. If you require any accommodations, please contact our HR department and we will be happy to provide support.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

**Job Types**: Full-time, Permanent

Pay: $75,000.00-$88,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care
- Wellness program

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

Application question(s):

- Are you legally entitled to work in Canada?
- Must have clean Driver's Abstract?
- Familiar with CDK Systems?

**Experience**:

- Parts Management: 5 years (required)
- Leadership and People management: 5 years (required)
- Heavy Duty Truck Parts and Inventory: 5 years (required)

Work Location: In person