Store Manager

**Store Manager - Burnaby, BC**

**Lead the Charge in a Newly Renovated Store**

**Annual pay range is $70K - $90K based on store performance and experience, including base salary and commissions**

Lordco Auto Parts is seeking a bold, motivated leader to take the driver’s seat at our Burnaby location—soon to unveil a completely reimagined store experience. With renovations underway, you’ll be stepping into a modern space designed to energize both customers and staff. If you’re ready to lead with vision, drive results, and make your mark, Burnaby is calling.

**Why Lordco?**

At Lordco, we believe success is the result of preparation meeting opportunity. We’re committed to your professional growth and offer a dynamic work environment where you can make a real impact. Join our team and benefit from:

- ** Career Growth**:Develop your skills and advance in a company that values your ambition.
- ** Vibrant Community**:Burnaby is a dynamic and diverse city known for its strong community spirit, stunning parks and trails, and rich cultural scene. With world-class shopping, thriving local businesses, and easy access to both downtown Vancouver and the great outdoors, Burnaby offers a vibrant mix of urban energy and natural beauty
- **
Helpful Staff**:Whether you're gearing up for a weekend project or need expert advice on the go, the team at our Burnaby location is ready to help Known for their friendly service and deep knowledge, they’ve got you covered with the right parts and support—every time.

**Why Burnaby?**

Burnaby offers the best of both worlds: urban convenience and natural beauty. Whether you're exploring local trails, enjoying lakeside views, or diving into the city’s vibrant culture, Burnaby is a place where work-life balance thrives. And with our store getting a full makeover, you’ll be stepping into a space that’s as dynamic as the community around it.

Lordco Auto Parts is Canada’s largest independently-owned automotive parts retailer, with over 100 locations across Western Canada. As a family-owned and operated business since 1974, we want you to feel valued and welcomed within our diverse and inclusive team.

**What You'll Do**:
**Leadership**
- Build, guide, train, and develop an engaged team to deliver high levels of customer service and business results fueled by a positive store culture.
- Participate in regular meetings and provide updates on store initiatives.
- Maintains a complete team, actively working with the recruitment team in the hiring process.

**Mentorship**
- Coach, mentor, and develops staff for future growth.
- Conduct annual staff evaluations with store team and coach to improve any performance gaps.
- Leads effective meetings /coaching sessions, keeping the team well informed of pertinent information.

**Operations**
- Drive continuous improvement in processes, procedures, and productivity.
- Effective store scheduling to support business operations.
- Identify areas of growth within store operations to help ensure targets are achieved.
- Responsible for managing store cycle count process and ensure compliance on OH&S policies and procedures.

**Customer Service**
- Ensure customer needs are met, and the service provided by the store team is friendly, efficient, and accurate.
- Respond to customer complaints in a timely, appropriate, and professional manner.
- Ensure that all products and displays in the store are merchandised effectively to maximize sales and profitability.

**Do you fit the part?**
- 3-5 years of experience in the auto parts retail business.
- Ability to lead be example and develop a team.
- Strong leadership and people management abilities.
- Ability to produce results while maintaining a positive team environment.
- Excellent verbal and written communication skills.
- Excellent organizational skills and the ability to meet deadlines. Detail-oriented and able to manage multiple priorities at once.

At Lordco Auto Parts, we are committed to fostering a culture that celebrates diversity, promotes equity, and prioritizes inclusion in every aspect of our organization. We recognize that embracing diversity enriches our workplace, enhances our perspectives, and fuels innovation.