Host - Fulltime Seasonal

5 days ago

Toronto, Canada Gladstone House Full time

A collection of heritage-driven, neighbourhood-centric hotels.

Archive Hospitality Group began with a mission: Revitalize architectural landmarks as vibrant places that anchor and contribute to the community. We reimagine historic buildings deeply rooted in their location and welcome travelers and locals alike to share memorable experiences. From the people and places we encounter to the connections we make; we aim to create space for all. We strive to bring the same level of quality, commitment, and dedication we give to our properties to the Archive Team.

**Position: Host - fulltime Seasonal (May - October)**

**The Role at a Glance**:This position presents a positive first impression of the establishment’s friendliness, excellent service and high standards.

**Your Day To Day Duties**:

- Greeting guests in a positive and energetic manner
- Communicating with the team to ensure we have the right
- Using OpenTable to organize and improve on customer experience
- Seat guests and provide support to the servers and bartenders
- Maintaining cleanliness of restaurant
- Prepare the restaurant for opening
- Closing restaurant at the end of night
- Greet Guests upon arrival
- Inform Guests of their wait time
- Monitor waiting lists
- Enter Guest names into the computer system
- Show Guests to their table and bid Guests farewell as they leave.
- Support by filling beverages
- Perform light housekeeping duties such as cleaning glasses and menus
- Answer the phones and fill to-go orders when needed.
- Comply with all Archive standards, policies and procedures at all times.
- Other tasks and responsibilities as assigned by management.

**You have**:

- A welcoming and enthusiastic can-do attitude with sincerity
- Excellent ability to provide the utmost WOW factor experience to our guests.
- Strong communication skills
- Remain professional and poised during peak service hours
- Prior restaurant/customer service experience preferred

**Special Requirements and Certifications**:

- Smart Serve Certification is an asset but not required
- Ability to meet the physical requirements of the job

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