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Supervisor
2 weeks ago
Are you an energetic people person? Have experience working in food service or leading a team?
We are recruiting for FULL-TIME Supervisors to join our team
**What you'll do**:
You're a people person who cares about your Team Members as people and individuals.
You greet and welcome guests with your warm, friendly nature... it is your job to get them to smile : )
You prepare coffee, delicious cold beverages, baked goods, breakfast/lunch items and prepare other food
You're the role model for great behaviour and following standards.
You sweat the small stuff, show care for the restaurant, and treat it like its your own.
You make the tough calls... they won't always be the right ones but you'll learn from each and every one.
You promote the goals and targets of the restaurant, whether its speed of service, guest satisfaction, employee engagement, or upselling.
You communicate clear expectations and make achieving these goals fun
**How you will do it**:
Accurately and with attention to detail - no one likes their coffee made wrong
Friendly and outgoing - you're easily able to talk and interact with the guests...with a smile of course
Quickly and with energy... no joke, the job is SUPER fast paced
With approachability - your team can count on you for a listening ear, support and guidance
With excellence - you're not comfortable with the status quo or being mediocre. You push yourself to be better each and every day.
**Why we do it**:
We pride ourselves on being the largest quick service chain in Canada, serving 7 out of 10 cups of coffee sold in Canada each day
We make a difference in the communities we serve through programs like Smile Cookie, Tim Hortons Foundation Camps, Timbits Youth Sport Programs and much more
We have so much fun kickstarting the day for so many guests...we actually are sometimes the first face they see in the morning : )
**Why us**:
We want you to join our team... we are not just a J.O.B, we are your 2nd family. That means we will have fun together, learn about each other, work in a diverse environment, you'll experience and learn new things, laugh together, cry together (hopefully not often, but we're here for you)
We provide scholarship opportunities for those studying
We promote from within; those that work hard, motivate others and want to grow into a leadership role can do this
We care about being the best, average is not good enough in everything we do. Who wants to work with an average employer, who wants to go to an average restaurant?
Training and certification opportunities
Recognition programs and annual service award bonuses
We have a super awesome Health and Dental plan
Oh yeah, you'll get paid too - that's important
**Shift Types**:
Days (between 5am-4pm)
Afternoons (between 12pm-12am)
**REQUIREMENTS**:
2 years Food Service or Retail Experience
Availability to work both days and afternoons preferred
Strong work ethic with the curiousity to learn, grow and ask questions
Experience leading a team is considered an asset