Call Centre Agent

1 week ago

Calgary, Canada Yardworx Full time

Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 to 44 hours per week
- Education:

- Expérience:

- **Education**:

- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
- ** Work setting**:

- Urban area
- Business sector
- Private sector
- ** Tasks**:

- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive and log complaints
- Receive payments
- Perform data entry
- ** Supervision**:

- Data entry clerks
- ** Computer and technology knowledge**:

- Database software
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- ** Type of experience**:

- Call centre
- ** Security and safety**:

- Driver's validity licence check
- ** Transportation/travel information**:

- Own transportation
- Own vehicle
- Valid driver's licence
- ** Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Overtime required
- Tight deadlines
- Work under pressure
- Repetitive tasks
- ** Personal suitability**:

- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- ** Screening questions**:

- Are you available for shift or on-call work?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?
- What is the highest level of study you have completed?
- ** Experience**:

- 3 years to less than 5 years
- ** Financial benefits**:

- Group insurance benefits

  • Call Centre Customer Service Agent 1026103

    11 hours ago

    Calgary, Canada Mainstreet Equity Corp. Full time

    **Job Title: Call Centre Customer Service Agent** **We encourage all students to apply** **Job Type: Part-time** **Start Date: Immediately** **Job Location: Calgary, AB** **Wage: Competitive Market Wage** **Benefits**: **-50% Rental Discount** **-Company Paid Dental, Vision and Health Care Benefits (including family)** **-Group Benefits - AD&D, Short...

  • Call Centre/Customer Service Agent

    12 hours ago

    Calgary, Alberta, Canada Mainstreet Equity Corp Full time

    Job Type: Fulltime TemporaryJob Location: Calgary, ABThe CompanyMainstreet Equity Corporation is a distinguished real estate company which is publicly traded on Toronto Stock Exchange (TSX). Its business focus is on acquisition & upgrading of residential properties and managing its own portfolio of over 18,000 residential apartments in six major cities...

  • Call Centre Manager

    1 week ago

    Calgary, Canada Rejuvenation Holding Group Full time

    Job Description Posted Monday, January 12, 2026 at 7:00 AM Welcome to Rejuvenation! Rejuvenation Medical Group is Western Canada’s fastest-growing family of dermatology and multi-disciplinary medical offices. From modest beginnings dating back to 1984, Rejuvenation is a pioneer in delivering exceptional care to communities in Alberta, British Columbia, and...

  • Call Centre Manager

    3 days ago

    Calgary, Canada Rejuvenation Holding Group Full time

    Job Description Posted Monday, January 12, 2026 at 7:00 AM Welcome to Rejuvenation! Rejuvenation Medical Group is Western Canada’s fastest-growing family of dermatology and multi-disciplinary medical offices. From modest beginnings dating back to 1984, Rejuvenation is a pioneer in delivering exceptional care to communities in Alberta, British Columbia,...

  • Passenger Agent

    2 days ago

    Calgary, Canada City of Calgary Full time

    If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. The City offers unique, diverse jobs and a variety of work locations. Together we...

  • Call Centre Manager

    10 hours ago

    Calgary, Alberta, Canada Rejuvenation Full time

    Welcome to Rejuvenation Rejuvenation Medical Group is Western Canada's fastest-growing family of dermatology and multi-disciplinary medical offices. From modest beginnings dating back to 1984, Rejuvenation is a pioneer in delivering exceptional care to communities in Alberta, British Columbia, and Ontario. We specialize in skin health, dermatologic...

  • Call Centre Manager

    2 days ago

    Calgary, AB TW X, Canada Rejuvenation Medical Group Full time

    Welcome to RejuvenationRejuvenation Medical Group is Western Canada's fastest-growing family of dermatology and multi-disciplinary medical offices. From modest beginnings dating back to 1984, Rejuvenation is a pioneer in delivering exceptional care to communities in Alberta, British Columbia, and Ontario. We specialize in skin health, dermatologic concerns,...

  • Call Centre Manager

    13 hours ago

    Southport Rd SW, Calgary, AB TW X, Canada Rejuvenation Dermatology Full time

    Welcome to Rejuvenation Rejuvenation Medical Group is Western Canada's fastest-growing family of dermatology and multi-disciplinary medical offices. From modest beginnings dating back to 1984, Rejuvenation is a pioneer in delivering exceptional care to communities in Alberta, British Columbia, and Ontario. We specialize in skin health, dermatologic...

  • Veterinary Call Center Agent

    12 hours ago

    Calgary, AB TH Y, Canada VCA Canada Full time

    Location: Canada In-HospitalEmployment Type: Full TimeBusiness Unit: General Practice & Specialty ServicesReports to: VCA US Client Experience DepartmentVCA Canada is currently welcoming a Call Centre Agent to join our team. VCA Canada Animal Hospitals is a family of over 150 small animal veterinary practices located across 6 Canadian provinces. Our team of...

  • Call Centre Agent

    2 weeks ago

    Calgary, Canada Yardworx Full time

    Work Term: Permanent - Work Language: English - Hours: 40 to 44 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 3 years to less than 5 years - or equivalent experience - ** Work setting**: - Urban area - Business sector - Private sector - Sales - ** Tasks**: -...