Major Product Support Sales Representative
1 day ago
Company:
Finning Canada
Number of Openings:
1
Worker Type:
Permanent
Position Overview:
This exciting opportunity will help increase Finning’s parts and service market share by developing profitable long-term product support and customer relationships for Finning’s major and strategic customers. You will maximize customer fleet productivity and balance product support growth.
**Job Description**:
- Responsible for undercarriage measurement and CSA’s.
- Trend monitoring, analysis, quality reporting, troubleshooting, resolution of equipment and related products issues with Finning’s supplier partners.
- Product Improvement Program (PIP) implementation.
- Warranty and/or policy coordination by communicating guidelines and follow up.
- Prepare accurate and timely equipment and service forecasts, including component forecasting, pricing, estimates and intelligence, call reports, and customer information.
- Excellent communication and persuasion skills.
- Strong presentation skills.
- Excellent organizational skills.
- Strong parts and service background.
- Business acumen and understanding of support systems, credit and financing.
- Mechanical knowledge and understanding of equipment systems.
- Understanding Finning Systems: CTS, PTOS, DBS, Costwatcher, Warranty, SIS.
**Experience**:
- 5 years sales experience managing accounts
- Automotive or heavy equipment experience or proven sound mechanical knowledge an asset
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