Scheduler

1 week ago

Beaverton, Canada Power King Exhaust Cleaning Full time

**Job Title**: Scheduler (In-Person - Sutton, Ontario)
**Reports To**: Office Manager / Controller

**Company Overview**:
We are a commercial kitchen exhaust cleaning company specializing in restaurant canopies, equipment, floors, walls, drive-thrus, and garbage areas. We pride ourselves on excellent customer service, reliability, and attention to detail.

**Job Overview**:
We are seeking a highly organized and motivated **Scheduler** to join our team **in person at our Sutton, Ontario location**. This role is **not remote**. You will act as a liaison between our customers and service crews, ensuring jobs are scheduled accurately and efficiently. You will handle customer inquiries, coordinate scheduling for 6-7 service crews (approximately 2-3 jobs per crew per shift), and manage database updates. This position requires problem-solving skills, a strong understanding of logistics, and a willingness to learn and grow within the company.

**Key Responsibilities**:

- Reach out to customers to schedule jobs, coordinate details, and verify database information
- Investigate, troubleshoot, and resolve customer complaints
- Maintain and update the customer database accurately
- Book current and new customers 3-4 weeks in advance, adjusting schedules as needed
- Assist with other administrative duties as assigned

**Qualifications & Skills**:

- Excellent verbal and written communication skills
- Strong customer service orientation with a positive attitude
- Ability to work under pressure, multitask, and stay organized in a fast-paced environment
- Detail-oriented, self-motivated, and proactive problem solver
- Knowledge of Toronto and GTA geography is an asset
- Experience or knowledge of commercial exhaust cleaning is an asset
- Proficient in Windows, Excel, and internet-based programs (e.g., ServiceTrade, Google Maps)
- Team player who takes ownership of responsibilities and works independently
- Reliable with excellent attendance

**Compensation**:

- Full-time position
- $22.00-$25.00/hour, based on experience

**Location**:
**In-person at**: P.O. Box 893, Sutton, Ontario L0E 1R0
Contact: 1-800-898-4655

**Job Types**: Full-time, Permanent

Pay: $22.00-$25.00 per year

**Benefits**:

- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Vision care

Work Location: In person

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