Applications & Integrations Specialist, IT Business
7 days ago
Join a diverse and talented team For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment. We’re a proudly local company with more than 3,500 employees and more than 275 stores across Canada and in 17 countries around the globe (100 stores). Exclusive job perks - 50% discount on all products; - Flexible hours; - Hybrid work from home schedule (head office); - Opportunities for advancement within the company; - Being part of a family-owned business committed to the community; - Performance bonuses (in-store sales or management position); - Recognition program for years of service; - Innovation program to encourage idea sharing; - Referral bonus ; - Dayforce Wallet (pay on demand: you’ll be able to access a portion of your pay as soon as your shift ends). **For full-time employees**: - Group insurance plan; - Three (3) to five (5) paid personal days (depending on the position); - Minimum of 2% employer contribution to your RRSP. Purpose of the job Tasks description - Take charge of reported incidents and analyze them, escalate them as needed (external vendors, DEV, BI specialist); - Identify problems (recurring incidents with a solution at the source) - Document recurring system incidents and transfer them to the right resources as needed to find solutions; - Monitor systems, logs and alerts; - Interpret SQL programs and read integration files (XML and others); - Work with developers and external partners to identify solutions that require development; - Participate in improving, correcting and testing integrations between La Vie en Rose's systems and the various technological solutions, as well as the "in-house" systems; - Collaborate with external users and vendors for the implementation, support and maintenance of technological solutions and various integrations; - Ensure regular communication to internal users on the progress of incident resolution; - Create and execute SQL queries to analyze data, extract information, and make corrections; - Write and maintain technical documentation of systems and their integration; - Participate in data archiving and various migrations; - Update delivery notes and disseminate relevant information to the various stakeholders; - Provide support outside of working hours and on a rotating basis with other team members. **Requirements**: - College or university degree in information technology or any related field; - Knowledge of the retail industry (an asset); - Understanding of business processes; - Functional bilingualism, spoken and written, English and French (The person will be dealing with Anglophone suppliers); - Knowledge of basic programming languages (SQL Server or other); - Experience with various integrated technology solutions (An asset); - Ability to conduct research related to technological solutions and problems arising from them; - Adapt quickly to new systems and technologies; - Ability to manage priorities and perform tasks under pressure and manage the stress of the ever-changing retail world.
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