Hotel Housekeeping Supervisor

1 week ago

Winnipeg, Canada Sparrow Hotels Full time

At Sparrow Hotels, our core purpose is to create an environment for people and communities to flourish. We strive to be responsible to our guests, clients and staff through social responsibility, community investment, sustainability, design, and innovation.

Our roots in the Winnipeg community run deep with more than 80 years in the hospitality industry, growing alongside a city profoundly shaped by culture and hospitality. It is from this history that we draw inspiration to extend the most genuine and unique dining, spa and hotel experiences.

**We are excited to be recruiting for a Housekeeping Supervisor for our beautiful Inn at the Forks location.**

Inn at the Forks is a sleek and stylish hotel set in The Forks historic site with guest rooms that feature a modern design, and some suites have waterfront views. SMITH is a contemporary restaurant featuring locally sourced ingredients, and Riverstone Spa is a full-service spa, both located within the hotel.

The **Housekeeping Supervisor **is responsible for ensuring the cleanliness and attractive appearance in the guest rooms and public spaces in accordance with hotel standards.

**Duties**:

- Opening and/or closing of the housekeeping department.
- Inspecting guest rooms, cleaning rooms and other duties when assigned.
- Coaches and trains new staff as needed.
- Supervises and inspects the work of the room attendants, ensuring the cleanliness, functionality, and attractive appearance of guest rooms and public spaces. Updates the front desk when rooms are clean, vacant, and ready for occupancy.
- Communicates all issues to appropriate individuals (including updating Executive Housekeeper on daily basis).
- Helps maintain an inventory of guest and housekeeping supplies and linen, ordering replacement of supplies and equipment as needed.
- Creates a service environment focused on the guest, with a passion for high standards in all work performed. Responds promptly to customer needs.
- Identifies and resolves problems in a timely manner and develops alternative solutions. Reports needed repairs to maintenance.
- Ensures good safety practices of employees and guests throughout the hotel, assisting in the maintenance of proper emergency and security procedures.

**What you bring to the table**:

- At least 2 Years of Direct Housekeeping Supervisor experience
- Positive and hardworking attitude
- Ability to effectively communicate with team members
- Should be able to work in a team environment and individually

**Salary**: $16.00-$18.00 per hour

**Benefits**:

- Company events
- Dental care
- Extended health care
- Flexible schedule
- Paid time off

Schedule:

- Day shift
- Every Weekend
- Holidays
- Monday to Friday

**Experience**:

- Housekeeping Supervisor: 2 years (preferred)

Work Location: In person

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