Manager, Nursing Resource Team

This is a Temporary Full Time position for 9 months

Sinai Health is looking for an experienced clinical manager who is aligned with our purpose to assume the role of Manager for our Nursing Resource Team (NRT). Reporting directly to the Senior Clinical Program Director for Surgical Services, the Manager will continue grow and develop the Hospital's NRT. The NRT has been a recent and successful initiative created by the Hospital to respond to nursing staff resource requirements to support fluctuations in patient needs, replacement staffing, and bed capacity expansions. The Manager will also be responsible for providing managerial support to other clinical areas as need arises.

The Manager will ensure that the care provided by the NRT staff aligns with Sinai Health’s vision, mission and goals and is in accordance with relevant legislation and the standards set by the Professional Practice department, the governing regulatory bodies and clinical program requirements. The Manager will be accountable for monitoring and identifying opportunities to optimize NRT operations by utilizing human and financial resources to provide safe, efficient and excellent patient-centered care. This role will foster an environment that promotes quality, excellence, collaboration and shared leadership.

**About our Nursing Resource Team**

The NRT plays a crucial role in meeting the dynamic patient needs within the hospital. As an agile team, they are dedicated to providing essential support when last-minute RN staffing needs arise, ensuring uninterrupted quality care for patients. The NRT supports various inpatient areas, including General Internal Medicine, Surgery, Psychiatry, and the Emergency Department. Registered Nurses on this team receive specialized orientation and training to effectively support medicine and surgical units.

**In this role you will**:
Human Resources Management:

- Assume responsibility for all human resource planning which includes recruitment and retention strategies
- Recruit, develop and manage staff
- Establish open communication and provide just-in-time feedback; complete regular employee performance appraisals and support the development of learning plans
- Work collaboratively with the broader interprofessional team to maintain standards of nursing practice and management of patient care by creating an environment conducive to staff development and excellence in nursing practice
- Interpret and foster the philosophy, goals and standards of the Department of Nursing
- Support effective employer/employee relationships through knowledgeable interpretation and implementation of hospital policies and procedures, management/leadership theories and practices
- Ensure that all practices align to Toronto Public Health requirements, Toronto Region guidelines and Sinai Health protocols; ensures team members for assigned clinical areas have up-to-date knowledge of and training on required policies and procedures
- Ensure access to care is maintained by making efficient use of resources and optimizing throughput
- Monitor, schedule, and utilize employees efficiently to ensure adequate shift coverage and to maximize productivity; responsible for payroll management

Financial and Operations Management:

- Ensure financial management through effective budgetary planning, monitoring, controlling and operations
- Facilitate and provide leadership for resource utilization; develop business cases for required human or physical resources, as needed
- Manage and control daily supplies, ensuring optimal inventory management required for efficient operations

Leadership:

- Act as the primary liaison with clinical leadership to ensure optimized access to the NRT and other clinical areas as needed
- Demonstrate and promote Sinai Health’s mission and vision, modelling our purpose and values
- Take a lead role in creating a culture of safety, risk mitigation, quality, and service
- Communicate effectively using appropriate lines within the organization
- Serve as the escalation point for any unique inquiries or requests to the assigned clinical areas; ensure the timely resolution of any issues arising, partnering with key stakeholders
- Participate as a member/leader of corporate committees and working groups

Service:

- Foster a collaborative practice environment that is based on mutual respect among all team members and promotes psychological safety
- Promote a culture of inclusion and interprofessional teamwork
- Foster effective labour relations through knowledgeable interpretation and implementation of collective agreements

Quality and Safety:

- Develop, lead and manage quality improvement initiatives for assigned clinical areas based on quality data monitoring
- Ensure compliance with all applicable regulatory requirements and Sinai Health policies and procedures; develop standard operating procedures and policies
- Monitor service quality standards; perform quality audits and take corrective action, as required