Pharmaceutical Compounding Facility Receptionist/secretary

3 days ago

Mississauga, Canada AvaPharma Full time

**Receptionist/Secretary (Part-Time to Start) - Join Our Growing Team**

**About AvaPharma**

AvaPharma is a Canadian **Compounding Pharmaceutical Facility** specializing in innovative, customized medications. We provide **high-quality compounded medications** to pharmacies (central-fill) and directly to patients. Our **state-of-the-art facility** meets strict regulatory and environmental standards for **non-sterile hazardous and non-hazardous preparations**, with plans to expand into **sterile preparations** in the future.

We are growing and looking for a **reliable, organized, and personable** Receptionist/Secretary to join our team **part-time**, with potential for more hours as the business expands.

**Your Role**

As the first point of contact, you’ll ensure smooth daily operations and provide **exceptional service** to patients, doctors, and team members.

**Responsibilities**
- Answer and direct phone calls professionally.
- Schedule and confirm deliveries.
- Process payments and maintain patient records **while ensuring confidentiality**.
- Assist with **filing, data entry, scanning, and administrative tasks**.
- Support **delivery preparation and communication** with doctors, patients, and team members.
- Proofread documents for accuracy and clarity.
- Provide **a welcoming and professional experience** for all visitors.

**What We’re Looking For**
- **Excellent verbal and written communication skills**.
- **Strong organization, attention to detail, and ability to multitask**.
- Experience in a **medical, dental, pharmaceutical, or office setting** is an asset.
- Proficiency with **phone systems and administrative tasks**.
- **Friendly, professional, and customer-focused**.
- **Self-motivated and eager to learn**.

**What We Offer**

**Paid on-the-job training**
**Growth opportunities**
**Supportive and team-oriented work environment**

If you’re looking for a **dynamic and rewarding opportunity** where your **skills and professionalism** will be valued, we encourage you to apply

**Job Type**: Part-time

**Benefits**:

- Casual dress
- On-site parking
- Store discount

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Application question(s):

- Do you have previous experience working in a medical, dental, pharmaceutical, or general office setting? If yes, please briefly describe your experience.
- How do you stay organized and manage multiple tasks, such as answering calls, scheduling deliveries, and handling administrative duties, in a fast-paced environment?
- Can you provide an example of a time you handled a difficult or frustrated customer? How did you resolve the situation?
- Are you comfortable managing patient records and ensuring confidentiality in compliance with privacy regulations?
- This position starts as part-time with potential for more hours as the business grows. Are you open to a flexible schedule?

**Education**:

- Secondary School (required)

**Language**:

- English fluently (required)

Work Location: In person

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