Member Service Representative I

5 days ago

Ladysmith, Canada Ladysmith & District Credit Union Full time

**About Ladysmith & District Credit Union**

Ladysmith & District Credit Union is a vibrant, progressive financial institution located in the beautiful town of Ladysmith. We have been an integral part of the Ladysmith community since the Credit Union was established in 1944, and we believe in providing an exceptional level of service to our members. We are an active business leader, believing strongly in supporting and participating in community development.

We are proud to offer an extensive employer funded employee benefits package including:

- Extended health care
- Vision
- Dental
- Employee & Family Assistance Program
- Life and Disability insurance
- Employee RRSP contributions
- Technology Assistance Program
- Corporate Wellness Program

**About the Role**

The MSR I is a member of the Financial Services team and performs financial and non-financial transactions to help the members of Ladysmith & District Credit Union meet their financial needs. The MSR I is responsible for a range of duties including:

- Answering member account inquiries and processing transactions
- Making changes and updates to member accounts
- Recommending beneficial products and services
- End of day processing and balancing
- Adhering to all security protocols
- Other duties as assigned

This is a part-time position and will commence as soon as possible. The salary grade is that of Group 1 on the union salary scale. If you are interested in this opportunity, please submit a covering letter and resume outlining your qualifications.

**Job Type**: Part-time

Pay: From $21.56 per hour

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Vision care
- Wellness program

Schedule:

- Day shift
- Weekends as needed

Ability to commute/relocate:

- Ladysmith, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 2 years (required)

Work Location: In person

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