Part-time Receptionist

2 days ago

Surrey, Canada Mainland Ford Full time

**An exciting opportunity to join one of Canada's Best Managed Companies**

Mainland Ford is currently seeking a part-time Receptionist to join their team. If you pride yourself on your customer service skills and enjoy working in a team environment, we would like to hear from you

**About the Role**

The Receptionist is responsible for handling front office reception and administration duties, including greeting guests, answering phones, handling company inquiries, and sorting and distributing mail.

**Schedule**: Part-Time; 2 nights a week 4-8pm and every other weekend, Saturday 8:30-6 & Sunday 12-5

**Wage**: $17.40 per hour

**What Your Day Will Look Like**:

- Efficiently help customers (internal and external) with the highest level of service
- Answer and direct all incoming telephone lines on a multi-line switchboard
- Service all client inquiries in a prompt and effective fashion
- Communicate customer feedback and concerns to all appropriate parties and supervisors
- Perform basic bookkeeping, filing, and clerical duties
- Process payments for services and product
- Prepare correspondence and documents as necessary
- Manage petty cash and receipts, balance and log into spreadsheet
- Manage new and used vehicle stock in process
- Remain abreast on all product knowledge, promotions, and industry trends
- Demonstrate behaviors consistent with the company’s expectations as it pertains to interactions with customers, colleagues and vendors
- Additional duties as assigned by Management

**Who You Are**:

- Minimum of 6 months of forward-facing customer service experience
- Previous reception and administrative experience is an asset
- Excellent customer service skills with the desire to exceed expectations
- Excellent interpersonal and relationship-building skills
- Excellent communication skills and the ability to communicate fluently in English (written and verbal)
- Knowledge of administrative and clerical procedures

**About Us**

Trotman Auto Group is an industry-leading, diversified dealer group representing fourteen major OEM brands through twelve dealerships located across British Columbia. We have been recognized as one of Canada’s Best Managed Companies for overall business performance, innovation, and sustained growth. Our vibrant culture is the fabric of our world-class team of automotive professionals.

INDLOW

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