Sales Assistant

**Opportunity**:
Are you passionate about delivering exceptional customer service and ready to take on a new challenge in the insurance industry? Whether you're looking to transition into a new career or build on your existing skills, Millennium Insurance is seeking a Sales Assistant to join our team. This dynamic role is perfect for individuals with a strong customer service background, eager to grow in the insurance field and make a meaningful impact.

As a Sales Assistant, you will be an essential part of the team, ensuring smooth operations while providing excellent service to clients. While this is a non-licensed position, you will have the opportunity to advance your career by completing your **General Insurance - Level 1 exam** within **six weeks** of your start date. We will handle your exam registration and cover all associated costs, ensuring that you have the support you need to take the next step in your professional development.

**What you will be doing**:

- Assist in the preparation and processing of insurance quotes for clients, ensuring all data is accurate.
- Follow up with clients and agents to ensure that required documentation is received promptly.
- Track and manage abeyances, ensuring that missing information is obtained to complete underwriting files.
- Provide exceptional customer service by promptly responding to client inquiries regarding the status of quotes and outstanding paperwork.
- Organize and maintain client files, quotes, and all related documents in an orderly and accurate manner.
- Provide general administrative support to the sales team as required.
- Pull AutoPlus and MVR reports.
- Stay up to date with industry trends, products, and regulations.

**What you bring to the team**:

- Previous experience in customer-facing roles (e.g., retail, hospitality, or call centers) with a focus on providing excellent service.
- Willingness to pursue the General Insurance - Level 1 exam **within the first 2 months of employment**.
- Clear and professional communication, both written and verbal.
- Proficient computer skills, including experience with insurance software and MS Office Suite.
- Ability to handle multiple tasks, prioritize workloads, and stay organized in a fast-paced environment.
- Ability to manage and process information accurately and efficiently.
- High degree of emotional intelligence and empathy.
- Ability to work independently and as part of a team, demonstrating self-motivation and initiative.

**How you will succeed**:
Success in this role within the first 6 months will be defined by your ability to effectively assist the sales team with quotes, paperwork, and client follow-ups, ensuring tasks are completed accurately and on time. A key milestone will be successfully completing the **General Insurance - Level 1 exam** within the first 2 months, demonstrating your commitment to professional growth. Additionally, success will be measured by your ability to communicate clearly with clients, maintain organized records, and contribute to the overall efficiency of the sales team.

**How we take care of our Employees**:
By joining Millennium Insurance, you will belong to a passionate and purpose-driven team. As part of the Wheaton Group Companies, we pride ourselves on being family oriented, socially responsible, and in doing business the right way. Millennium is proud to be **Great Place to Work Certified** for creating an outstanding employee experience and an amazing workplace culture. Some of the amazing benefits our employees have access to include:

- Earned Time-Off and Vacation Program
- Group Retirement Savings Plan with employer match
- Fitness center subsidy
- Education Assistance
- Health, Dental and Insured Benefit offerings
- Health and Lifestyle spending account
- Employee discount programs

**About Millennium Insurance**:
Millennium Insurance is a locally owned and operated property and casualty insurance company based in Sherwood Park, AB. We pride ourselves on offering relevant and competitively priced insurance products, along with industry-leading customer service. Our business lines include personal automobile, personal property, home warranty, commercial property, and commercial liability insurance. Millennium Insurance is part of the Wheaton Group of Companies.

**Interested in applying?**:
This role not a fit for you? Stay connected with us through LinkedIn for information on other career opportunities that are available.