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Housekeeping Attendant

3 weeks ago

Thunder Bay, Canada Valhalla Inn Full time

**Introduction**

The **Valhalla Inn Thunder Bay** is currently recruiting for a Full Time **House Person** Reporting to Housekeeping Manager, the House Person plays a significant role in ensuring the smooth operation of the Hotel and ensuring a seamless guest experience.

**Duties and Responsibilities**

**_Reporting to the Housekeeping Manager, the House Person will: _**
- Ensure proper cleaning of designated areas includes, but not limited to, restrooms, public areas, offices, banquet space, meeting rooms, and heart of house areas;
- Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing trash, etc.;
- Ensure that guests have the best possible experience by ensuring a warm and welcoming demeanor at every interaction;
- Report maintenance deficiencies and items in need of repair;
- Provide assistance to ensuring proper storage and inventory of Housekeeping supplies;
- Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc), as needed;
- Deliver guest requests and assist in cleaning guest rooms, as needed, which may include stripping rooms, cleaning behind beds or armoires, etc;
- Assisting Room Attendants by removing dirty linen and garbage from their carts;
- Work with all supporting departments to ensure a seamless experience for our guests, ensuring our vision of passionate people creating exceptional experiences is at the forefront of every interaction;
- Perform other reasonable job duties as requested by the Director of Rooms and/or designate.

Physical Aspects of Position (include but are not limited to):

- Constant standing and walking throughout shift;
- Frequent lifting and carrying up to 30 lbs;
- Occasionally lifting more than 50 lbs;
- Frequent kneeling, pushing, pulling, lifting;
- Occasional ascending or descending ladders, stairs and ramps.

**Job Requirements**
- Previous Housekeeping experience is desirable, but not required;
- Able to communicate in English, both oral and written;
- Secondary school education is desirable, but not required;
- Basic knowledge of cleaning and working with industrial equipment and cleaning materials desired, but not required;
- Must be able to move, lift, carry and place objects weighing less than or equal to 30 lbs without assistance, and in excess of 30 lbs with assistance;
- Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces;
- Reach overhead and below the knees, including bending, twisting, pulling and stooping;
- Stand, sit, kneel or walk for an extended period across an entire work shift;
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination;;
- Friendly and cooperative disposition and easily able to work cooperatively with team members;
- Thrives in a fast-paced environment-maintaining composure and objectivity with guests and team members;
- Available to work nights, weekends and/or holidays as required;
- Must be legally entitled to work in Canada.
- The company has implemented a COVID-19 Vaccine Policy which states that successful applicants are required to provide proof of full vaccination or proof of a documented exemption as part of the hiring process. Details of the policy will be discussed as part of the hiring process. _

**About Valhalla Inn Thunder Bay**

The Valhalla Inn is both the largest full-service hotel in Northwestern Ontario and the most unique. Located just minutes away from the Thunder Bay International Airport and near to some of the city’s main attractions, The Valhalla Inn is perfectly situated for any travelling to Thunder Bay.

With a wide array of accommodations ranging from Executive Suites to Family Rooms and even Pet-Friendly Rooms, the Hotel boasts 265 rooms meeting every traveler’s needs. The Hotel is slated to begin a full renovation in 2021.

**About SHG**

Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S., and ranges from internationally branded full and select service hotels to independent and boutique hotels.

At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, Recognition.

As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention.

Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
- The Silver Hotel Group believes in outstanding h