Field Technician

4 days ago

Red Deer, Canada Strongco Full time

**Province**: Alberta
**Branch**: Red Deer
**Employment Type**: Full Time
**Number of Positions**:1

**SUMMARY**

As a member of the Service team, the Field Technician must be a highly motivated team player who completes the duties required in a professional and timely manner. He will assume overall responsibility for the safe, effective, clean, organized and professional performance management of the Parts Department at all times to ensure that Strongco surpasses our customer’s expectations

**DUTIES AND RESPONSIBILITIES**
- Emphasis on the development and implementation of a “Customer Service, customer focused” philosophy, within the department and the branch;
- Emphasis on increasing revenues, improving operating efficiencies and overall customer satisfaction through the timely completion of field service work;
- Responsible for all aspects of assigned field service calls, including but not limited to:

- Proactive customer contact in order to properly identify machine faults;
- Timely and accurate diagnosis and repair including computer connection/diagnosis with machine to identify fault codes;
- Effective communication to vendor (Volvo) with respect to Tech Line and / or direct calls in order to facilitate accurate diagnosis;
- Accurate ordering of required parts and follow-up to ensure parts are received in order to complete the assigned service work;
- Accurate and timely service report submissions (includes time cards);
- Care and maintenance of assigned service vehicle and tools;
- Daily vehicle checks and CVOR log-books;
- Effective, open and frequent communication with dispatch and office;
- Responsible for the return of un-used parts upon the completion of field service work;
- Responsible for ensuring that all field service work/inquiries by customers and or field dispatch are managed in a professional and timely manner at all times;
**CORE COMPETENCIES**:

- Exceptional customer service skills;
- Must possess excellent written and oral communication skills;
- Excellent time management skills;
- Proficient with hand tools, computer tools, torches, welding equipment, air tools etc.

**EDUCATION/ TRAINING**:

- Post-secondary diploma and/or relevant work experience required;
- Licensed Heavy Equipment Certification/license or equivalent.

  • Field Service Technician

    6 days ago

    Red Deer, Canada Collicut Energy Full time

    Collicutt Energy Services is a solutions-oriented, engine company. We specialize in custom manufacturing, repair, overhaul, and maintenance for all engine brands across diverse industries, consistently raising the standards for customer satisfaction. Our company culture emphasizes safety, respect and continuous learning, fostering an environment where...

  • Service Technician

    6 days ago

    Red Deer, Canada Brandt Full time

    Brandt is currently seeking a Field Service Technician for our Red Deer location. This position is responsible for the repair and maintenance of construction and forestry based equipment and attachments. Duties & Responsibilities - Efficiently and effectively evaluate the working condition of, diagnose, assemble/disassemble, order parts for, and repair...

  • Field Service Technician

    6 days ago

    Red Deer, Canada GREAT NORTH WELLHEAD AND FRAC Full time

    **Great North is currently searching for Field Service Technicians to provide services in Red Deer.** **Schedule: Monday-Friday, Field work on the weekends** **Location: Red Deer** **Wage: $25-34, based off experience** **Type: Full Time** **Responsibilities**: - **Deliver, assemble, test, and paint wellhead assemblies** - **Execute field service...

  • Field Service Technician

    2 weeks ago

    Red Deer, Alberta, Canada Bidell Gas Compression Full time

    Company DescriptionBidell Gas Compression, a division of Total Energy Services Inc., is a leading provider of reciprocating and rotary screw natural gas compressors, offering equipment ranging from 20 to 7,800 horsepower. With a dedicated in-house engineering and design team, Bidell delivers industry-leading solutions while surpassing customer expectations....

  • Pumpjack Field Technician

    2 weeks ago

    Red Deer, Canada Redhead Artificial Lift Ltd. Full time

    **Redhead Artificial Lift is Canada's largest full service pumping unit company, with Operations in Lloydminster AB, Calgary AB, Red Deer AB, Medicine Hat AB, Macklin SK, and Virden MB. Redhead is currently expanding its operations in Red Deer, and is recruiting motivated individuals to work as**: **Pumpjack Field Technician** **Duties would include, but...

  • Field Service Technician

    4 days ago

    Red Deer County, Canada EQUS Full time

    **FIELD SERVICE TECHNICIAN - CENTRAL** **COMPANY PROFILE** EQUS was founded on the co-operative spirit. Our core values of Quality, Accountability, Community and Knowledge define the attitude our teams bring to work every day. Together, we connect rural Alberta and enrich the lives of our members. **JOB PURPOSE** The Field Service Technician is...

  • Pumpjack Field Technician

    2 days ago

    Red Deer, Canada Redhead Artificial Lift Ltd. Full time

    **Redhead Artificial Lift is Canada's largest full service pumping unit company, with Operations in Lloydminster AB, Calgary AB, Red Deer AB, Medicine Hat AB, Grande Prairie AB, Macklin SK, and Virden MB. Redhead is currently expanding its operations in Red Deer, and is recruiting motivated individuals to work as**: **Pumpjack Field Technician** **Duties...

  • Pumpjack Field Technician

    1 week ago

    Red Deer, Canada Redhead Artificial Lift Ltd. Full time

    **Redhead Artificial Lift is Canada's largest full service pumping unit company, with Operations in Lloydminster AB, Calgary AB, Red Deer AB, Medicine Hat AB, Grande Prairie AB, Macklin SK, and Virden MB. Redhead is currently expanding its operations in Red Deer, and is recruiting motivated individuals to work as**: **Pumpjack Field Technician** **Duties...

  • Field Operations Technician

    5 days ago

    Red Deer, Canada Xplore Inc. Full time

    Xplore Inc. is Canada’s fibre, 5G and satellite broadband company for rural living. Xplore is committed to the relentless pursuit of an improved broadband experience for all Canadians. Xplore is building a world-class fibre optic and 5G wireless network to enable innovative broadband services for better every day rural living, for today and future...

  • Field Service Technician

    1 week ago

    Red Deer, Canada Cahill Services Full time

    **Overview** The _**Field Service Technician**_ is the key technical operations interface between Cahill Heating and our customers with the primary goal of making sure overall quality and customer satisfaction goals are exceeded. Requires a highly-motivated individual who thrives in a fast-paced customer service environment, seeks challenges and thinks...