Lobby Porter

**Work setting**:

- Staff accommodation available
- Hotel, motel, resort

**Tasks**:

- Clean cabins and make beds
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Attend to baggage problems
- Attend to group arrivals and departures
- Escort incoming guests to their rooms
- Handle luggage for hotel guests
- Maintain luggage storage area
- Provide information regarding features of rooms, service of hotel and points of interest
- Receive and deliver items and messages for guests

**Work conditions and physical capabilities**:

- Bending, crouching, kneeling
- Fast-paced environment
- Handling heavy loads
- Standing for extended periods
- Work under pressure

**Personal suitability**:

- Client focus
- Flexibility
- Team player

**Screening questions**:

- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?

**Health benefits**:

- Dental plan
- Health care plan
- Vision care benefits

**Long term benefits**:

- Life insurance